Reliance General Insurance — Full Claim not covered Claim no:[protected] | |||||
I left my Maruti car bearing Reg no: DL 5 CH 9310 for repair at BIMAL AUTO Mahdev pura Bangalore after I met minor accident on 26/6/2015 M/s. Bimal checked the vehicle and given estimation for Rs. 81168.00 and same had sent to Reliance for approval . Surveyor from Reliance had visited& given approval for Rs. 53, 995/- But money received by Bimal Auto Rs. 36097/- only .Now bimal auto is asking Rs.45071 from me. When I checked with Insurance people they are telling my Insurance is Voluntary Excess policy so they deducted Rs. 15000/- + Rs. 1000 from the total claim, But I am un aware of this policy since no one has explained me while taking the policy. I requested the insurance people to wave off the voluntary excess amount but they are refusing to do so. Was this information helpful? | |||||
Reliance General Insurance customer support has been notified about the posted complaint. | |||||
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C- 42, Pawane,T.T.C, Industrial Area, M.I.D.C, Turbhe, Navi Mumbai, Maharashtra, India
We request you to kindly be patient in due process, your case has been forwarded to the concern department for due course of action we will get back to you.
Regards,
Reliance General Insurance