Reliance General Insurance — Ignoring my submission of final settlement letter

My claim number is[protected]. This claim is for my dependent - Binduraj Badole(father). We had cashless with other insurance. We are the remaining amount with Reliance health insurance.

They had asked for final settlement letter from other insurance company. And I have submitted the settlement letter. But still they repeatedly asking for final settlement letter, ignoring my submission.

The submitted settlement letter has detailed break up . And they are repeatedly ignoring my submission.

I am getting mentally disturbed, since nobody responds to reliance insurance grivance email, their helpline number never gets a human on call.

Please help me in this matter