[Resolved] Reliance Gsm — Network and internet (3g) problem | |||
Hello, I am using Reliance GSM service more than 1 year, but its still network problem and internet problem. when i went to a place to another place in between Kolkata not out of state, network always showing "R" menace i am in roaming, how ? and Why? I never reach customer service on 198 or *333 from my no. its always busy, after holding 5 to 8 minute cut the call from my side. Please solve my problem or refund my Rs 198. From now i never recharge and will go for porting soon with all my family members. i have total 5 Reliance GSM service in my family members. my NO# [protected]. hope you contact me ! soon or solve me my problem and inform me. Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 04, 2015 Reliance Communications Customer Care's response Dear Birendra, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 11, 2015 Reliance Communications Customer Care's response Dear Birendra, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications Verified Support Dec 20, 2015 Reliance Communications Customer Care's response Dear Birendra, We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again. Regards, Reliance Communications | |||
 5 Comments | |||
Comments
i got a call from Reliance GSM.
i would follow there instruction but still same problem.
1> network maximum time showing "R"
2> too much fluctuation in network.
3> still 3G not working properly. ( some time connected, some time showing connection but too much slow, and some time not)
please just tell me, you have capable to solve my problem or just we will going to play call and writing game ?
i have no time so tel me clearly so i will go with other option like Airtel, Vodafone, Idea etc...
i would follow there instruction but still same problem.
1> network maximum time showing "R"
2> too much fluctuation in network.
3> still 3G not working properly. ( some time connected, some time showing connection but too much slow, and some time not)
please just tell me, you have capable to solve my problem or just we will going to play call and writing game ?
i have no time so tel me clearly so i will go with other option like Airtel, Vodafone, Idea etc...
Can i get any update on my Complaint ( service request no. #[protected]. ).
NOW i will got for email on rcomappellateauthority.[protected]@relianceada.com rtlappellateauthority.[protected]@relianceada.com
Horrible SERVICE !!! :(
will never suggest to any one to go for Reliance Communications SERVICE.
total money loss.
I get a sms on 7th DEC, 2015 "Dear Customer, thank you for contacting Reliance. Your Service request no. is[protected]. Your request will be resolved in the next 6 Hours."
But still i have problem and after Complaint my problem go UP and UP ...
also HOPE your clocks in your offices give a output of 60 minute for an HOUR. ????!!!
NOW i will got for email on rcomappellateauthority.[protected]@relianceada.com rtlappellateauthority.[protected]@relianceada.com
Horrible SERVICE !!! :(
will never suggest to any one to go for Reliance Communications SERVICE.
total money loss.
I get a sms on 7th DEC, 2015 "Dear Customer, thank you for contacting Reliance. Your Service request no. is[protected]. Your request will be resolved in the next 6 Hours."
But still i have problem and after Complaint my problem go UP and UP ...
also HOPE your clocks in your offices give a output of 60 minute for an HOUR. ????!!!
HELLO
LAST DAY I CALL ON TOLL FREE NO. [protected] and talk with a executive about "Service request no. is[protected]"
she told me that this Service request marked as done ( solved) .
but i have still problem.
Why you cheating me, if you not capable to solve my problem just accept, i will not disturb you again.
thanks for you (ghatiya) assistance.
this this your result here
"
Satisfactory Rating
Complaints: 11072
Responses: 7924
Resolved: 129
"
i suggest all new user please think and then take this GSM service "
my ratting "-500 out of 5"
LAST DAY I CALL ON TOLL FREE NO. [protected] and talk with a executive about "Service request no. is[protected]"
she told me that this Service request marked as done ( solved) .
but i have still problem.
Why you cheating me, if you not capable to solve my problem just accept, i will not disturb you again.
thanks for you (ghatiya) assistance.
this this your result here
"
Satisfactory Rating
Complaints: 11072
Responses: 7924
Resolved: 129
"
i suggest all new user please think and then take this GSM service "
my ratting "-500 out of 5"
Hello CEO or Managers of Reliance GSM .
you team member... they only call me every day and ask address.
what is this yaar... ???
only passing time as my 3g internet package end on Dec 27, 2015. they know after this date case closed.
call log :
1> [protected] time Dec 18, 2015 - 3:23 PM only asking for address.
2> [protected] time Dec 16, 2015 - 1:59 PM only asking for full address.
3> [protected] time Dec 15, 2015 - 3:28 PM
4> [protected] time Dec 9, 2015 - frome 5:25PM to 9.50 PM ( i got 3 time call from this NO.)
5> [protected] time Dec 7, 2015 - 12.18 PM
6> [protected] time Dec 5, 2015 - 1.00 PM
only passing time as my 3g internet package end on Dec 27, 2015. they know after this date case closed.
PLEASE DON'T CALL ME IF YOU ARE CABLE DO YOU JOB.
I AM FADE-UP WITH YOU SERVICE.
THANKS
you team member... they only call me every day and ask address.
what is this yaar... ???
only passing time as my 3g internet package end on Dec 27, 2015. they know after this date case closed.
call log :
1> [protected] time Dec 18, 2015 - 3:23 PM only asking for address.
2> [protected] time Dec 16, 2015 - 1:59 PM only asking for full address.
3> [protected] time Dec 15, 2015 - 3:28 PM
4> [protected] time Dec 9, 2015 - frome 5:25PM to 9.50 PM ( i got 3 time call from this NO.)
5> [protected] time Dec 7, 2015 - 12.18 PM
6> [protected] time Dec 5, 2015 - 1.00 PM
only passing time as my 3g internet package end on Dec 27, 2015. they know after this date case closed.
PLEASE DON'T CALL ME IF YOU ARE CABLE DO YOU JOB.
I AM FADE-UP WITH YOU SERVICE.
THANKS
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
its 3g ?????? if yes, then i want to know 3g speed on mobile??