Reliance Industries — Bonus shares not dispatched

Folio Number :[protected]
Name : Ranganath KJ
Certificate number : 66811014

I am Srinivas Kr, representing my father Mr. KJ Ranganath.
We haven't received bonus share certificates for the September 2017 record date of Reliance Industries Limited (RIL). Kindly assist us in resolving this by providing required details. Wanted to convert these shares into DMAT. I have the allotment advice of 160 shares, but I have not got the share certificates of the bonus shares dated SEPT 2017

Thanks and regards