Reliance Industries Complaints & Reviews

My name is Biswa Ranjan Nath Majumder. i have a demat account in Anand Rathi Share and Stock Brokers Ltd. with account no. GK0429B113. Before announcement of bonus shares in sept 2017 i had 126 shares in my holding which were in physical certificate format with folio no.[protected]. i had received allotment letter of 126 shares which doubles my total holdings to 252 shares. In january 2023 i converted my physical shares into demat format to...

JioFiber connection was taken by me in 2019 as a Pre-Paid connection by paying a Security Deposit of Rs.2500 and I was given a Router. In Feb 2023, I migrated to Post-Paid so that I could get a set-top box (STB) with my migrated connection, as advertised by Jio. Despite numerous follow ups (emails and calls to Jio customer care), I didn’t receive the STB or a voucher for the STB. I was very disappointed and one Jio technician suggested that I cancel my connection and apply for a fresh connection. He assured me that I would get a refund for my security deposit and the balance unused subscription amount. Accordingly, I put in a request for termination of my account and I applied for a fresh connection on 21st Feb 2023.

From 21st Feb to date, I have been diligently following up with Jio to no avail. Jio is not refunding either my Security Deposit of Rs.2500, nor my unused balance subscription amount. I have raised several tickets, spoken to Customer care, spoken to the Escalation team and sent many emails (including to the Appellate email address), but I am not getting any resolution. Every ticket raised by me is being closed by Jio without resolving the issue or even communicating to me what is the reason for not resolving my issue.

One feedback received was that the instrument was received in damaged condition. I refute this allegation. I have shared photos of the instrument that was returned in good and working condition (also it was a new router).

The complete apathy by Jio and use of various pretexts to cheat me of my hard earned money is shocking. I am still a customer of Jio, but what a bad taste this entire experience has left me with.

I have a LG washing machine with warranty period for 2 years from 11/2/2023 to 10/2/2025. i have lodged complain on 10/03/2023 bur not repaired so far..
Response from bhiwadi team is very poor.
Our service No: 1642123
Purchased from: Genesis mall bhiwadi, Alwar Rajasthan, Reliance Digital.
Request lg team to please do the needful at earliest.

DILIP KUMAR THAKUR
H-202, TERRA ELEGANCE
BHIWADI, DIST: ALWAR, RAJASTHAN
Ph: [protected]
[protected]

Good after noon sir, I am Mahesh Gopalakrishnan from Trichy. I got Chennai silks coupon and forwarded the coupon number to your employee. She never mentioned anything clearly. I said specifically that I will be coming to ooty on 26rh March. 2023. Today when I called your person they are saying that I neither mentioned the dates and I did not make any payment. I was not told about any payment process. All I was told that I will be getting one day lodging for free. Very sorry to say that you people are not serious in serving customers properly. You people think that availing free coupon service we customers are to be treated in this way. Very bad experience. Will eacalate this Matter to your higher authorities and pass the same in all social media. The lady spoke to me was arrogant. Her contact number[protected]

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Respected Sir,
I have joined Reliance retail on Sep 26th, ​ 2023 in new commerce business​ but the position & vertical for which I have​ joined Hosptial task force as NSM​ has not been launched till date & suddenly after one month of my joining, I came to know thru video conferencing​ that I have been shifted to security & loss prevention team for​ B2B (Netmeds wholesale) & assigned as SLP manager for netmeds wholesale business​ (recovery of market outstanding) which is completely not matching with my KRA & sales domain experience for which I have been recruited, Under these circumstances I have decided to resigned looking into no hope of business to be launched (which till date not launched ) . Accordingly, as per the trailing resignation mail, ​ ​ stating to waive off my Joining bonus recovery, notice pay buy back amount of previous organization since I joined for one role and assigned some other role after one month​, since I have joined after working 4 years 3 month in my last organization, losing my gratuity benefit & incentive, Reliance HR has offered joining bonus to compensate it​ & notice pay buy back​ of previous organization​ to join early​ .

Now today I have received my full & final account statement where joining bonus, notice pay buy back & notice pay recovery has been recovered.

I have joined Reliance with a great hope to lead the new business but ultimately leads instability in my carrier & financial losses.

​

My sincere request to Mr Ambani, being the head of Reliance Retail family, kindly look into the merit of the whole incidence and do the needful .

I do understand such business decision & accept the same while expanding business into newer avenues .

Looking forward for​ your positive response .

regards
Tirthankar Chatterjee

#[protected]

Dear sir/ ma' am,
My user id and password has not working. Because i am your ex employee I can not earn following detail. Please provide me ex employee portal link
1) full & final settlement statement
2) pf slips
3) form 16
4) salary slips
5) pf transfer statement
My official details as under
Akshay Bairagya
Ex employee code : 67636612
Mob no : [protected]
E-mail I'd : [protected]@gmail.com

Warm Regards,
Akshay Bairagya

Dear sir,
My Self Bhaskarrai G Joshi Ex. Employee of your Reliance Retail Limited at Ahmedabad. My Employee No is 50002801 in year Feb- 2007 to October 2008. I have contribute the superannuation from my salary. I want to windrow my amount. also i want to my service certificate Please guide me.
My Contact No. [protected] and
mail ID : [protected]@mehtagroup.com
I requested to you please help me and guide me for...

New Reliance Smartpoint shop was opened on Feb 4, 2023 in PJR Enclave, Madhavapuri Hills, Chanda Nagar, Hyderabad-50. I went to purchase groceries on the opening day. I purchased for Rs.744.90/-. I gave my ICICI debit card to salesman at the counter.He swiped/tapped multiple times and said that there was no signal/link to the debit machine and so asked me to pay cash. I escalated immediately to the store manager and area/cluster manager who were present that day. I paid cash and collected the groceries and came back home. After sometime, I got the SMS that the amount Rs.744.90 has been debited from my debit card as well.I immediately rushed back to the store and informed the managers.They told me that they would initiate refund on Feb 6th, since Feb 5th being a sunday. For safety purpose, I also logged a case with their customer care on Feb 5th. The complaint No:4307784. Since then, I've been calling customer care and going to the store everyday to get the refund of Rs.744.90. I get the same response that I would get the refund in 10 days. But already 10 days over. I've lost confidence in them

Requested PF transfer from old account to new account Via EPFO Portal and then sent multiple emails to RRL.[protected]@ril.com to initiate the transfer but there is no response from their side....

I am the ex employee of reliance Retail continuously sending mail for pf withdrawal but didn't getting any response
Thanks & Regards
Akram Shakil
Employee I'd- P50107042...

Hi Sir,

I have requested for my dues from reliance. I was working with Reliance retail with Living format (furniture) at Bangalore from 2018 I am doing followup none of them are responding

This was the 1 st mail I Sent,

This is Nagabhushan Raj Urs D.V I was working previously at Reliance Living Format as store manager Emp ID[protected] & I have resigned and received my F&F dues on 20/09/2011br...

Dear Sir

I am having NRI Repatriable share and my bank need a letter from the Registrar that I am holding the share in NRE account and it is repatriable in NRE account.

I send couple of email but so far no response.

Copy of Email correspondence is as below

Dear Sir

With reference to our telephone conversation, I am enclosing my details.
I am having Reliance Industries shares (1706) held AS NRE Status.

I am having DEMAT account with HDFC and shares are held in this account. I am unable to sell the shares because they required any one of the document (Mentioned as below -Share in demat Account) as a repatriation proof. These shares bought in primary account in[protected].

Share details is as follows :

Reliance Industries
DP ID : IN301549
CLIENT ID : 53271061
Bank :HDFC BANK LTD
NO OF SHARES :1706

I am in India for a short time to complete this task. I request you to send me the details at your earliest.

If you need any additional information then pleased let me know.

Anyone of the below will be required by HDFC Bank

Shares in NRE demat account :

Please note, to sell the shares which are in NRE demat account you need to fill attached annexure 1 and forward us scanned image of that along with NRE demat holding statement and repatriation proof.

Any one of the below mentioned document can be provided as a repatriation proof.

1. Copy of Allottment letter / Letter from the company mentioning the allotment details of shares on repatriation basis.

2. Copy of cheque which shows that the said cheque was issued towards payment of purchase of the shares.

3. Copy of Bank statement which mentions that the transaction was towards payment for purchase of respective shares.

4. Copy of IPO Application form which mentions that the shares were bought by the customer on Repatriation basis.

5. RBI approval number issued to Company for allotment of shares to NRE customers.

6. Confirmation from Company Registrar stating the shares were purchased by customer by utilizing his NRE funds.

Looking forward to hearing from you.

Kind Regards

Vinod Bhargava
[protected]

I am KLN Kumar worked in RIL, Jamnagar from 19 Jun 2007 to 12 Nov 2018. As I served more than 10 years in RIL, 10% of my EPF amount was transferred to Pension fund, but till date I did not receive the pension certificate though I have submitted the necessary documents before leaving. I tried to contact the person concerned many times through mail but was not getting any response. Kindly arrange to send the Pension Certificate to the address as below or as mentioned during resignation
Name: KLN Kumar
Employee No: P10021870
Address: 14-5-7/2, Gabu Vari Street, Kakinada, Andhra Pradesh - 533001

I am available on Whatsapp @ [protected]

I have been sending mail to withdrawal epf since 3 months but there is no any even single response from them.

( I would like to inform you that I have been continues sending mail since 23 October, 2022. to withdrawal PF, However, there was a problem delivering you mail to ( rrl.[protected]@zmail.ril.com ) and shows on reply mail The recipient server did not accept our requests to connect.)

*I have attached screen...

I've been taking follow ups for more than 2 months now for my PF withdrawal with HR (Sarvottam Kanojia) and PF team but no one is answering or helping. kindly help.
Name: Shivaji Lore
EMP Code before leaving: P50054339
UAN Number:[protected]
Last date of work: 19 Aug 2022

I had contacted K-FinTech to obtain the bonus shares which was not sent to me by postal service. When I contact them they asked me to send the following:
1. Original nomination form with attested PAN Card
2. Cancelled cheque
3. KYC form (ISR-1)

I sent the following to them by speed post
Consignment No. EM[protected]IN
Sent on 1-Jun-2022
Received by Kfintech on 9-Jun-2022

I have been writing to them and each time they send me the automated reply saying that KYC documents have not been submitted. Six months and still no reply
Very bad service by K-Fintech. Please let me know how I can get the bonus shares which were not sent to me.

Iepf-5 fill up on 19/03/2020 with my srn no r35821313.
Still not credited shares or unclaimed dividend.

I have registered Reliance sales executives (ASM / CSO / SE) scamming to the area distributors as given below issues:
* Since August 2022 till not received Distributor Agreements from RIL
* Not providing proper documents from RIL
* Without Distributor knowledge Change Commission ratio
* Distributor has changed without proper documents
* Involving purchasing item (Snactac, Expelz, scrabz, Homeone, One home, Joyland, Good Lift & Etc., ) and Change PO

And, Major issues, if CSO doesn't like Distributor and give trouble and no sales until distributor give up. since 5 months CSO using ASM to change distributor in Kaniyakumari distributor

i am Distributor of Nagercoil and Kaniyakumari since August on the last month. without my knowledge CSO took Kaniyakumari area from us.
No proper communication.
CSO changed distributor on every month to make a primary to achieve his sales target. (don't care about Distributor stock)

Don't care about Distributor by CSO & ASM.

Now, i have Stock value of 3.5 lakhs - no care about us. some of item (Snactac / Disney) has been expired, i claimed and report to the ASM and CSO but no reply yet since 2 month. also, no sales support from RIL (CSO / ASM / SE)

Also, ASM & CSO playing with Distributor to heavy loss, so this should be rectified soon or change ASM & CSO on kaniyakumari area's.

kindly bring this issue to RIL Top management to rectify the issues.

RIL ASM & CSO did not provide as give below;
Distributor Agreement
Distributor purchase code
Distributor Appointment

ASM : Mr. Kalaivanan (+91 [protected])
Email id: kalaivanan.[protected]@ril.com

CSO: Mr. Vijayan (91 [protected])
Senior SE: Mr. Sabari
SE: Prem kumar

Hi this is yoga given my child bity certificate via world attestation service run Reliance in dubai . Certificate not delivered in 12 working days but worst part is Deepa who spoke to me was so rude, and the manager spoke latter vwry bad not ready to listen abd blame it on me . Its completely unacceptable service, even Deepa told i can go complain to dubai sheik...

Madam/Sir,

I am a customer of your valued company. Today I went to Reliance Store, Beltola, Guwahati for shopping of my daily needs. At the time of billing one of your billing person whose Name as per her ID card is Mompia Tamuli (QS2296964) behaved me very badly. I have chosen a rice product to purchase where price was mentioned as Rs. 400.00 but at the time of billing it shows Rs. 469.00 that's why that billing girl told me that you could not buy this product and she ordered me to take back to the orginal place from where I bring it to her. Then I argued with her that this your fault then why should I placed it to its original place asked some of your staff to do so. Then at the time of payment she asked me to put my card password in POS terminal. Because of the distance I asked her to use contactless feature of the machine then again she refused to do so and she shouted at me as 'stupid'. Then I make a complain to her senior regarding this than again she started arguing with me.

If your staff behaves like this with your customer than why should we go to your store. I request you to kindly teach some manners to your staff so that they will behave politely with your customers.

Thanking you

Jadumoni Sonowal
[protected]