Reliance Industries — free gift undelivered

Address:

560022

Dear sir
I had purchased sony 50 50w800d lcd tv[protected] from reliance retial ltd, brigade orion mall rajainagar bangalore on[protected], id 60217262, relationship id [protected], along with the lcd hard disc was offered free from the sony, but the same was not delivered along with the tv purchase. I am personally interacting with the reliance team for supply of hard disc which they deny that sony company has not supplied them from last 3 months hence are not able to deliver the hard disc.

How can this happen, if true let us know or else ensure the hard disc is supplied to me