[Resolved]  Reliance Industries — my hard disk billed date is different for climbing for warranty

Address:	Agra, Uttar Pradesh, 282002
Website:	relianceretail.com

I purchased wd hard disk on address: wazirpura rd, opposite to wazirpura, sanjay place, civil lines, agra, uttar pradesh 282002, & date was 4-jun-2016, time-20.57.28. Now i am trying to claim a warranty in wd support they are saying like this — (Our records indicate the build date of your drive was 18-sep-2014 and your purchase date was 4-jun-2016. Due to the large gap in time, additional verification (E. G., written confirmation from your place of purchase that the product was sold to you as new) is needed to validate your warranty service request.).

I purchased 4-jun-2016 so warranty should start from this time only.
I cant expert like this from reliance store. Kindly do the needful.