Reliance Industries — Rights shares not credited in account

I had applied for rights shares and these were allotted too. Due to some technical fault from my end these shares were not credited in my demat account by the registrar karvy
Subsequently as required by them i had submitted the required documents to them atleast 5 weeks back and they assured that the same shall be credited in my account in 5 working days
Inspite of 8-10 reminders still this has not been done

Jaya ahuja

Demat account no [protected]