Reliance Insurance — my cell phone not yet repaired and returned

Address:

600110

I had parchased a cell phone vivo y 71 black with insurence it was accidently fell to the floor on 20th october at 4.30 pm in my native place ie tirunelveli, due to hit my brothers son with my son when he is playing gams with both hands in the cell. I had made the claim with them they registered and i had paid the reg charges rs 950 also, they have taken my cell but still they have not at all giving any response so far i is already 25 days gone my hanset iemino [protected], [protected] reg cell no [protected] my name is anthonyasraj email id [protected]@yahoo.in