Reliance Jio — 4G internet very slow

Address:Mumbai City, Maharashtra, 400068
Website:I complained the jio Customer care

I have paid for the premium plan of rs 303/- for 3 months voice n internet free. I also didn't get the cash back of rs 50 when i paid through jio money app. And i hardly get a speed of 1mbps. And lot of times the call gets disconnected. The major problem is very frustrating internet speed not at all 4g it's worse than 2g speed. What's app messages don't go n web pages give a error ' your are offline '. I need this fixed immediately n need a compensation.
Was this information helpful?
No (0)
Yes (0)
Reliance Jio Infocomm customer support has been notified about the posted complaint.
Complaint comments 

Comments

Jio is extremely slow. I had purchased prime membership and 499 recharge pack but still the speed hasn't improved. The daily data of 2GB simply gets wasted. This is how they cheat customers.
My Jio 4G Network is slower than the 2G networks here in Chennai (EAST COAST ROAD) even after having prime membership... I'm facing this problem from for than 6-7 months. Now I want to switch over again to Airtel or Vodafone because probably they will provide me better connectivity.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Jio Infocomm
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    6545
    Pending
    0
    Resolved
    365
    Reliance Jio Infocomm Phone
    +91 96 8555 5532
    Reliance Jio Infocomm Address
    Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
    View all Reliance Jio Infocomm contact information