Reliance Jio 4g Sim — 4g sim fraud

Address:244901

Dear reliance team,
I came to know that there is a fraud with jio 4g sim distribution which is free of cost from the company.but today I went to get that sim at reliance digital store in my Rampur U.P city at civil lines.The incharge refuse to give, he said that it is not available but another customer came to the store he gave the sim to that person because he was a relative of reliance jio team's staff.They are selling sims for money in market. kindly take necessary action otherwise I will go for a legal action.

From
Tanveer
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Dear Valued Customer,

We are sorry to hear of your recent experience at our store. We have noted your feedback and the same has been forwarded to the concerned team.

At Your Service,
Reliance Digital
Dear reliance .retailers are getting sim cards from reliance digital stores and selling for money 100-500.people in reliance digital stores are saying that sim cards are out of stock even if they had them.it is happening everywhere in telangana and Hyderabad.please provide lots of sim stocks so that this fraud won't happen
Reliance Digital Customer Care's response, Sep 28, 2016
Dear Valued Customer,

We would like to investigate the matter internally. Help us by sharing your contact details at http://bit.ly/RDCustomerCare . Please be assured that your concerns will be looked in to on priority.

At Your Service,
Reliance Digital
i visited two jio strores on two days at different timings...after waiting so long say around 3 hrs i found that only 2 or 3 people could get the sim after waiting in a long lasting queue whereas at both the centers the adjoining shopkeepers had the sim and were offering to the people waiting in the queue in 500 to 1000 rupees. you can check this yourself. from where they are getting the sims ? in all your stores they say that the server is down but when any shopkeeper comes to them they fill the sims in their pockets.

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