Reliance Jio Infocomm — amount deducted but jio not honouring recharge of rs 394 | |||
Hi I want to complaint against jio that on nov 26, 2019 at 1:46 pm, i initiated recharge of 444rs from my jio app and 50 rs was used from voucher and 394 rs was paid using amazon upi id. The money got deducted but jio denied having received money i have contacted npci and amazon pay and even my bank that the transaction was successful and the money was credited in jio's citibank account. The customer care is so pathetic of jio, they tell me to wait for 10 days. It's been 10 days and no refund came, neither the recharge came. Was this information helpful? | |||
|
Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
I recharged my number with amazon pay with the plan of 1776 . Recharge done successfully but i didn't receive any message and also it's not showing on my jio app but money deducted from my bank account
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
6%
Complaints
6546
Pending
0
Resolved
365
+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001