[Resolved]  Reliance Jio Infocomm — Complaint regarding jio sim not activated and barcode redeemed

Address:East Khasi Hills, Meghalaya, 793014
Website:www.jio.com

My complaint ticket is [#2005551]
Name: Evan Remdor Kharkrang

Alternate contact number: [protected]

Store details: Reliance jio Infocomm ltd, First Floor, B.M. Tower, Near Fire Brigade,
Madan Iewrynghep,
Shillong- 793014,
Meghalaya, India

Description: delay in activation, The day i generate my barcode, just after some days i saw my barcode was redeemed without goin to take jio sim... So i went to reliance store i got a jio sim number [protected]... Its been 2 weeks my jio haven't been activated yet neither i got televerification msges. Please activate it
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Jio Infocomm customer support has been notified about the posted complaint.
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My complaint ticket is [#2043686]
My complaint ticket is [#1991013]
My complaint ticket is [#1987715]
Name:Gangadhara Rao Ganji

Alternate contact number: [protected]
Jio Promo Code no:[protected]

Hi, I have downloaded the app from the play store (Myjio) then I have registered the details for the new SIM card Jio. There you have generated the barcode the SIM card. Then you have to go to store with that bar code. Then they will check your details and scan your bar code which you got from the app. After doing this. They told me that this bar code already redeemed. At this stupid reliance person give me this answer. They are chatting with us. I went to reliance digital store at Reliance Digital Xpress Door No 8-2-682/2, Ground & 1st Floor, Zonah Crescent, Road No 12, Banjara Hills, Hyderabad - 500034, Waiting for someone responsible person to solve this problem.

Dear Gangadhara,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

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