Reliance Jio Infocomm — Imei null and baseband unknown | |||||
Hi Today I'd observed a strange issue On my Moto G4 Plus Indian variant I have SIM1- Jio4g and SIM2-Vodafone I was in a place where there was issues of network coverage on Jio4G later on the phone's both SIM was blank in network and icon vanished then the SIM stopped detecting I checked the IMEI using code *#06# but it was BLANK checked baseband under settings-about it was UNKNOWN I tried to restart after several toggle of SIM card and restarts the Vodafone network came then joined Jio you may be thinking it's one of situation buts it's not it repeated 2-3 times on Moto G4 Plus where the IMEI became blank earlier this month my friend's Sony Xperia Z3 Compact faced IMEI NULL and baseband UNKNOWN issue at the same location on Jio SIM but that has not been fixed till date and the service centre quoted ₹23000 for repairs Was this information helpful? | |||||
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Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||||
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+91 96 8555 5532
Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001
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