Reliance Jio Infocomm — Jio SIM Data not working | |||||
Purchased Jio SIM 2 weeks ago. First, calls were not working inspite of full signal strength. The prepaid card vendor says I have to upgrade the OS on my phone in order for it to work. I did that then calls work, but network is very, very poor. Calls break and voice is garbled, even the customer care people admitted that. Data doesn't work no matter what you do with the settings. Have complained twice but nothing happens. No backward compatibility available, so 4G sim does not work on 3G. Every other operator's 4G sim works on 3G also. No clarity on how Jio SIM will work, company does not provide instructions before buying to people. I think this works only in Reliance offices or CEO's house. Was this information helpful? | |||||
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Reliance Jio Infocomm customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Sir my phone was stolen yesterday night so i want to deactivated my number my number is [protected] my phone name is yu yureka plus
Reply
Pls what can i do in first time it going well after few day it net was so low call was ok net has so problem to me my net has so work that y i inform this complan
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Jio Office, 33, Manak Chowk Main Rd, Manak Chowk, Ratlam, Madhya Pradesh, India - 457001