Reliance Jio Infocomm — recharge failed and money deducted to my bank account

Address:Ranchi, Jharkhand

14-aug[protected]aug-2019) to transfer
Upi/dr/[protected]/amazon/utib/[protected]@apl/request

Recharge failed and money deducted to my bank account number.

Then after i do another recharge on the same number [protected]. Then recharge successfully.

Your order for recharge of airtel mobile number [protected] for rs. 399.00 has failed. The refund will be credited to your original payment method.
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Aug 15, 2019
Updated by Tanay Chandra
Your order for recharge of Airtel mobile number [protected] for Rs. 399.00 has failed. The refund will be credited to your original payment method.

Then I do another recharge it is successfully. My mobile number is [protected].

But my account balance is deducted .

Complaint comments 

Comments

Today I haven't used data. Jio data renews at 00.20hrs where as I was just having web check-in from indigo. At 00.45 hrs I got notification that I have used 100% data of 15th August. In 20mins how can I consume 1.5gb data in web check-in? Complete fraud and wrong calculation.

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