Reliance Jio Infocomm — recharge not activated

Dilipkumar Reddipalli

from Manuguru, Telangana

Address:	Visakhapatnam, Andhra Pradesh, 531219
Website:	www.jio.com

I 'm dilipkumar, jio number [protected], recharged 199 jio plan on 23rd december, till today my recharge hasn't been activated stating a technical difficulty by our jio team, i have raised 3 complaints,
Registered complaint id on 24/12/2017: sr00000g6mxa
Registered complaint id on 25/12/2017: sr00000g7uxj
Sr (Service request) number sr00000g9xjc
2 complaints has not been solved and rejected or not registered properly by your jio team,
Today i was been informed by assistant manager subash @ jio,
I demand a compensation or additional benifits for wasting our valuable time
Recharge amount: 199
Date & time of recharge:23 dec 2017 22:10:45

Recharge done through: (Example: jiomoney app, myjio, jio.com):23 dec 2017 paid for amazon.in order #[protected]

Payment mode: (Example; jiomoney /credit card / debit card / netbanking):debit card
Name of the bank: (Example; hdfc, sbi) :sbi
Payment transaction /reference id:ref :[protected]

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Jan 05, 2018

Updated by Dilipkumar Reddipalli Sir,
After 2 weeks inconvenience they came up with different resolution which i didn't intend or paid for which i cant accept, i need compensation wasting my time money and not responding for my complaints appropriately, i need justice, reliance jio is taking customers for granted, there is no service guarantee. Need justice.