Reliance Jio Infocomm — refund my deposit money rs 4500

Jun 27, 2019

Updated by rafsdream Reminder-1 refund my security deposit amount

Inbox

S

Swati Saha

to JioGigaFiberCare,  Appellate_MP
5 hours ago

Details

Maine jiogiga fiber connection ke liye 26 dec 2018 ko rs4500 amount pay kiya thha.

Payment ke bad mujhe ye sms aaya

Your order number is NO00007LETUO Swati saha Reference to [protected], appointment for INSTALLATION of Jio Giga Internet services has been scheduled at your premise on[protected] : 14:00:00. For support if any please feel free to contact us on [protected]. 

Iske bad maine 6 june 2019 ko disconnect ke liye customer care number pr call log krwaya due to none availability in indore city. 9 june ko mera connection disconnect ho gya or aapke technician AJAY RAJPOOT jiska contact number +[protected] ke dwara all fomalities complete krne ke bad successfully pick up ho gya. But more than15 days ho chuke hai, mujhe rs 4500 amount refund ke bare mai koi bhi jankari nhi mil rha hai.

Maine aapke indore reliance digital jisnne connection lgaya thha uska cntct number [protected] ye hai isse bhi maine many time cntct kiya regarding refund amount but koi satisfaction reply nhi mil rha hai.

Main apna account statement and disconnect ke bad jo otp wala mail aaya thha mai share kr rha hu.

Plz refund my deposit amount as soon as possible. 

ONT successfully pick up hone ke bad bhi mujhe jio team se reply mil rha hai ki aapke router ka koi bhi update hmare pas nhi hai. Aakhir ye sab ho kiya rha hai. Jbki otp wala mail all process hone ke bad final step hota hai. Mai all message ka screenshot share kr rha hu.

Jun 30, 2019

Updated by rafsdream Sir itna follow up ke bad bhi result zero. Mujhe solution kb tk milega. Koi response bhi doge ya nhi.

Jul 01, 2019

Updated by rafsdream Dear sir maine apne level se bhaut kosis kr li but result abhi bhi zero hai. Main bhaut passion bhi rakhi or bhaut fallow up bhi li taki mujhe mera refund mil jaye lekin aisa nhi hua. Mujhe har bar bola gya 24 to 48 hour mai aapko response aa jyga. Lekin more than 20 days ho chuke hai but koi bhi satisfied answer kahi se nhi mila. jabki maine all document attached krk many times aaplogo ko mail kr chuki hu. Aab mai aapse vinamra anurodh karti hu ki july 1st week tak agr mera refund nhi mila to mujhe majbooran legal action lena hoga. Consumer court pr case file krna hoga. So mai aasha krti hu ki aap mujhe aisa krne ka naubat nhi aane denge.lekin agar nhi hua to mujhe ye step lena hi hoga.

National consumer helpline docket no. Is 1417689.

Plz co operate