Reliance Jio Infocomm — regarding delivery of my pre booked jio phone.

Address:

712246

After getting the sms to pick my jio phone from jio outlet, i have visited my nearest jio outlet. Criper road, konnagar, hooghly, reliance digital. 1st day they told me that it's already 9pm so they can't deliver me the set, i have to come before 9 pm. 2nd day at 8:30 pm, they are out of stock. 3rd day at 3:30 pm they are having lunch time from 3 pm till 4:30pm so i was informed to come after 4:30 pm.
If this attitude customers have to face daily, then why we are believing in reliance.
If you could kindly help us with some better staffs in your outlets.