Reliance Jiomart — Excess biling and not delivering the product

In the order no.[protected] Reliance JIO MART had billed us for AMUL INDIA TWILIGHT TRYST CHOCOLATE but it was not delivered . We had taken the matter with customer care, every time they will tell us that they will see to it that they will attend to my grievance, but till date they have not attended to my grievance. I am really unhappy with the insensitive attitude and the bad customer care of JIOMART..