[Resolved]  Reliance Life Insurance — cancellation of policy and refund the amount - policy nos.50140570 & 50220387

Address:Thane, Maharashtra, 421003

I am a retired army officer, i have taken two policies from reliance one in the month of may and 2nd in the month of july 2012. Reliance people had misguided me and asked me to pay the premium, as soon as i realised that the premium which i have to pay against these two policies is very high i have approached reliance to cancel my both the policies and submitted the originals in their office for cancellation. But as on date nothing has happened.

I have also approached director of public grieviences but nothing has happened and no actions have been taken. I am a retired person my monthly pension is appx. Rs.30000/- from where i will pay the premium of rs. 75000/- hence i have requested them to cancel my both the policies but they are not ready to cancel it.

Would appreciate you can help us to cancel the policies and refund my money back
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Jul 28, 2017
Complaint marked as Resolved 
I have approached almost all the government offices but my complaint is closed without any resolutiosn, how you people are helping a common man and closing their cases without asking them personally, this is not at all acceptable.
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Reliance Life Insurance Customer Care's response
Dear Sir,

As discussed with you in detail, we regret that we are unable to process your request. We have sent across a letter response addressing your grievance. Please write to us at rnlife.[protected]@relianceada.com for any clarification regarding the same.

Regards,
Reliance Nippon Life Insurance Team
Jul 28, 2017
Updated by marutink
We have already written and requested you to cancel my policies but no one is interested in doing so, hence we have to approach different authorities. now if you still do not cancel my policies and return back my money I will approach media for the same. I am tired of writing to you all, let the entire world see what is happening to a common man, I have all the details with me with courier receipt when I have received the policy, when I have approached you for cancellation etc, it is my hard earned money which your representatives have taken from me by giving me wrong advise.
Complaint comments 

Comments

I know about my pf and take the provident fund that deposited in the reliance Nippon life insurance company limited Mathura Uttar Pradesh and I take provident fund from this company as I leave this company in January 2017..

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