[Resolved] Reliance Life Insurance — Giving reliance life insurance policies by providing false information about bonus of previous policies

 
3 Reviews
Nashik, Maharashtra, India
 Manoj Chavan
Dear Sir, Previously I, Mr. Manoj Murlidhar Chavan also my brother have taken 2 policies of Reliance Life Insurance Co. Ltd. & 2 policies of ICICI Prudential Life Insurane Co. Ltd., then we have paid 3 to 4 instalments of the said policies. Thereafter we have stopped the said policies.Then one Mr. Omprakash Agrawal & his colleges contact me & giving all correct information of our previous 4 policies and they stated that, we have contact you from IRDA Customer Relationship Centre & you have liable for bonus on your previous 4 policies, they have given details of bonus procedure, documents of which & information of refundable security deposit. Then we have provide all details, documents & amount of security deposit from time to time, in lieu of security deposit said persons have issued 12 policies of Guaranteed Money Back Policies of Reliance Life Insurance Co. Ltd. & 1 policy of Birla Sun Life Insurance Co. Ltd., thereafter, Mr. Omprakash Agrawal & his colleges have given all information about my bonus procedure from 7 to 8 months. Also they have provided us total 5 letters of our fund releasing process i.e. 3 account opening letters, 1 Pension Letter & 1 Fund Releasing Letter. In the said letters, the logo of Three Lions & Satyamev Jayate is printed, the said logo is printed only on Govt. Authorities. Thereafter, said Mr. Omprakash Agrawal & his colleges are neglect us & not attend any call o[censored]s. We requested you that, said persons have providing my false information & issuing policies to us. We have required to refund the said policies & give me justice. We have giving all information, letters etc. when required to you. Please help me.
Complaint marked as Resolved 
Dear Sir Previously I Mr Manoj Murlidhar Chavan also my brother have taken 4 policies and we have paid 3 to 4 instalments of the said policies and we have stopped instalments of policies one Mr Omprakash Agrawal contact me and giving correct information of previous 4 policies and stated that I have contact you from IRDA Customer Relationship Centre and you have liable for bonus on your previous four policies I have given details of bonus procedure documents of which and information of refundable security deposit I have provide all details documents amount of security deposit from time to time in lieu of security deposit issued 12 policies of Guaranteed Money Back Policies of Reliance Life Insurance Co Ltd and 1 policy of your Co Mr Omprakash Agrawal and his colleges have given all information about my bonus procedure from 7 to 8 months they have provided me total 5 letters of our fund releasing process In the said letters the logo of Three Lions and Satyamev Jayate is printed the said logo is printed only on Govt Authorities Thereafter said Mr Omprakash Agrawal and his colleges are neglect my calls and not attend any call of me I requested you that said persons have providing me false information and issuing policies to me We have required to refund the said policies and give me justice We have giving all information letters etc when required to you Please help me

Complaint Status


[Jul 03, 2014] Reliance Life Insurance customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Mr. Chavan,

We sincerely regret the inconvenience caused. We request you to kindly send us an email with your Policy number and current contact details at rlife.[protected]@relianceada.com with a brief description of the issue and a reference to this web post. Our Service team will quickly assist you with a response to your concerns.

Regards,
Reliance Life Insurance
Dear Mr. Chavan,

We are sorry to hear your experience. We have received reports about unauthorized individuals posing as official representatives of the company or regulator who are contacting customers to pitch new policies. We request you to be cautious and not share any personal information with them. We appreciate the fact that you have highlighted the issue to us.

To enable us to investigate on the issue we would request you to share your policy number with us by writing to us on [protected]@iciciprulife.com from your registered email id. Request you to quote the reference number 149663 whilst sharing the details.

We hope our continued efforts help safeguard your interests.

Regards,
www.iciciprulife.com

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    Reliance Life Insurance - Giving reliance life insurance policies by providing false information about bonus of previous policies