[Resolved]  Reliance Life Insurance — Premium paid receipt not received

Address:Udham Singh Nagar, Uttarakhand, 244713
Website:www.reliancenipponlife.com/pay-premium-online.aspx

I have paid premium for my Reliance Life Insurance policy no 52064017 for Rs 25658 through online payment on[protected].I have received a receipt showing only transaction id. It has neither client name nor policy number. Now the problem is how do I show it in my ITR documents.I had also submitted my mobile number and email id in Rampur office on the time of starting the policy and also once again in their Kashipur office to link my policy.I several times tried to create my user id for further communications. But no result.They have not entered my mobile number and email id in their records.Kindly sand my premium paid certificate as other companies do.
Aftab Ali Khan
Mob [protected]
email [protected]@gmail.com
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Jan 31, 2017
Complaint marked as Resolved 
Sir/Madam Thanks a lot My complaint has been resolved.Company has emailed me from [email protected] and [email protected]. They have also called me from two phone numbers +912230002245 and +912239295300. They have sent my premium paid receipt and also entered my mobile number and email id in their records.So very very thanks to Indian Consumer Complaints Forum and to Reliance Nippon Life Insurance. Aftab Ali Khan 9412419962 [email protected]
Reliance Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
Reliance Life Insurance Customer Care's response
Dear Mr. Khan,

We have sent across an email response addressing your query along with renewal premium receipt. Further to your telephonic conversation with our service representative, we are glad that we were able to assist with your concern.

Regards,
Reliance Nippon Life Insurance Team
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