| Address: | Reliance Smart, Master Canteen, Bhubaneswar |
Sir/Mam,
I am a regular consumer of reliance mart and like any other day shopped today 11/10/22 at Bhubaneswar Reliance Smart Mart near Master Canteen. After exiting when i checked my bill against the prices i found a discrepancy on a product. It was charged Rs 12 more than the tagged price at the counter. I had to return from a long distance back from home to talk to the manager upon which he checked with the counter and just returned the Rs12 to my hand and corrected the price by pen! No apologies. No consideration. Nothing. We expect to be able to put a certain amount of trust in your machines and employees but it seems we can't. I can't even imagine how many people have brought the product at the higher price and haven't cross checked. And how many will do so in the future as they did not correct anything in the system. Is it how these marts are run or is there a scam going on? This makes me lose faith in the integrity of your enterprise. I have attached the bill and the changed amount made by the manager along with the hand made correction. Please look into it.
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