[Resolved]  Reliance Mart — Products not delivered

I have to file a complaint against the manager name - Rakesh Malviya
Email I’d- Rakesh.[protected]@zmail.ril.com
Mobile no# [protected]

This guy was not available at the reliance store.
They said if I will buy items of above rs 3000/- then they will deliver at my home.
I have been asked to be directly go home and expect the delivery soon.
Now when I called back this guy... he being a manger had no idea. On asking the status he again was blank. Now when I called again post awaiting response for about 20 min, I called that man again and he completely dismissed my request. Wasn’t able to speak in English properly and said he will send me when he can.
Then he said he will deliver before 9 pm. Anytime before 9 pm. I am not sure if he had taken this seriously. There can be items which needs to be refrigerated. I am absolutely disgusted with your services. The guy should be ashamed on speaking with a valuable women customer like this ...
If you can’t groom / or hire professionally groomed manager then I have no expectations from reliance at all.
Zero customer satisfaction. Hate your service. Items purchased are waste of money. Worst quality ever. Learn from dmart/ big bazaar... you will never learn I believe. Customer service should be priority for you. Reliance should take a strict action.

Need this to be looked at on priority. The manager was extremely rude. He shouted at me. He might take away all my items and will not even deliver it. #Waste of money #novalueformoney #refundmymoney
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Oct 31, 2021
Complaint marked as Resolved 
No steps are taken. Items is not delivered. There’s no customer support. This has been absolutely my biggest mistake of this year. I will never purchase anything from reliance. I need them to process refund
Oct 31, 2021
Updated by Mknm
My items are still NOT DELIVERED. I have ALREADY PAID FOR IT.
where is my order ?
Complaint comments 

Comments

Hi I am Anjaneyulu Date 05/04/2022 Bellary I did a shopping at Reliance Mart‌ I scanned and sent 892.97 / - QR debited from my account.
But the man working there said the sir could not deposit the money
Ok I got paid cash but there was also money cut in my account. Please be able to deposit my money into my account

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    Reliance MART Phone
    +91 877 664 0030
    +91 22 4017 6400
    Reliance MART Address
    19-9-3/ E /5, Abhi Towers, Next To Minerva Hotel, Renigunta Road, Renigunta Road, Tirupati, Tirupati, Andhra Pradesh, India - 517501
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