[Resolved] Reliance Mart — refund not received yet_[protected]m
I had placed order on reliance smart website/jiomart.com on 26th may. Delivery date was promised as 28th may but order was not delivered and status for the order showed refund initiated even without cancelling the order. Since the order was not delivered even till 30th may, i had cancelled the order and was waiting for the refund of the value on my paytm account from where payment was done. It is 8th june today, there is no update on refund. Customer care no given on jiomart websote is never reachable and email id gives no response. Only a ticket no was given with resolution period given as 48 hours. Its more than 96 hours with no update and there is no response on emails. This is pathetic service. Please respond at the earliest.
Was this information helpful?
Jun 9, 2020Complaint marked as Resolved
Refunded after continuos follow ups and lodging complaint, pathetic service on the whole.