Reliance Netconnect — Reliance data card worst speed | |||||
I bought reliance data card before 10 days in chennai.The plan is 999 rupees speed 14.7 mbps but i am not even getting 512 kbps.called to customer care and they asked to change some settings but still no use.Then they have taken complaint noted my address and promised to resolve the issue within 3 days.i got call from reliance mumbai 4 times and they spoken in hindhi.when i asked someone to speak in english they immediately cut call.4 times this happened.frustrated with this.my friends suggested not to buy reliance data card.worst customer and pathetic speed.issue is not resolved even after 10 days.There appllette authority email id also waste Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 7 Comments | |||||
Comments
Details
Mobile number- [protected]
Data card number - [protected]
Area- chenai royapuram
Pin code - 600013
Mobile number- [protected]
Data card number - [protected]
Area- chenai royapuram
Pin code - 600013
Dear Idhaya,
Thank you for your contact details, our customer care associate will get in touch with you shortly.
Regards,
Reliance Communications
Thank you for your contact details, our customer care associate will get in touch with you shortly.
Regards,
Reliance Communications
Service Number [protected] - Cancellation not done and keep on sending ebill
Arvind Muthu
Reply|
To:
rcomappellateauthority.[protected]@relianceada.com;
Rcomappellateauthority.[protected]@relianceada.com;
rcomappellateauthority.[protected]@relianceada.com; Wed 1/20/2016 6:20 PM
Hi Sir,
I bought this Reliance data card connection and it was useless...from the third day onward I started requesting to cancel the connection, because there is no connectivity for that small plastic box, its a crap.
I made more than thirty calls to customer care to cancel or else check for the network. No action have been taken so far...
Now i am receiving the bills for the useless device for last 2 months, even i have thrown this device and i will never come back to reliance in my lifetime.
In addition, last month (18Dec15) I received a call from billing department and they said to pay Rupees 479 Rupess, because I have used only 1GB totaly after i bought this crap (first four days).
I agreed to them and asked them to send me an email stating that, this is the final settle of this useless device. Again no response from your customer care.
I have never seen such a worst customer care in my lifetime...this can be called as customer cheating care, because they gave me a customer care email as "customercare.[protected]@gmail.com" from a mobile number [protected], and the same happened as usual no reply.
I wont pay this amount because, i have already lost 2500 rupees for buying this device. I am in Russia now, once i am back next month, i will file a complaint in consumer court.
For both o[censored]s Goodwill, If you can send me a written letter as said early & as per your customer executive promise "Final settlement of Rupees 479", i will do it immediately.
I appreciate your prompt reply on this.
Regards
Arvind Muthu
Arvind Muthu
Reply|
To:
rcomappellateauthority.[protected]@relianceada.com;
Rcomappellateauthority.[protected]@relianceada.com;
rcomappellateauthority.[protected]@relianceada.com; Wed 1/20/2016 6:20 PM
Hi Sir,
I bought this Reliance data card connection and it was useless...from the third day onward I started requesting to cancel the connection, because there is no connectivity for that small plastic box, its a crap.
I made more than thirty calls to customer care to cancel or else check for the network. No action have been taken so far...
Now i am receiving the bills for the useless device for last 2 months, even i have thrown this device and i will never come back to reliance in my lifetime.
In addition, last month (18Dec15) I received a call from billing department and they said to pay Rupees 479 Rupess, because I have used only 1GB totaly after i bought this crap (first four days).
I agreed to them and asked them to send me an email stating that, this is the final settle of this useless device. Again no response from your customer care.
I have never seen such a worst customer care in my lifetime...this can be called as customer cheating care, because they gave me a customer care email as "customercare.[protected]@gmail.com" from a mobile number [protected], and the same happened as usual no reply.
I wont pay this amount because, i have already lost 2500 rupees for buying this device. I am in Russia now, once i am back next month, i will file a complaint in consumer court.
For both o[censored]s Goodwill, If you can send me a written letter as said early & as per your customer executive promise "Final settlement of Rupees 479", i will do it immediately.
I appreciate your prompt reply on this.
Regards
Arvind Muthu
Dear Idhaya,
We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.
Regards,
Reliance Communications
We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.
Regards,
Reliance Communications
The reliance data card speed very less and i have cancelled this card in january itself but reliance keep on sending emails and phone calls and asking me to pay bill of 1500 rupees.I have losed 1300 rupees for purchasing this device.How can i pay bill when i am not using this card.Please stop calling me for bill payment.
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