Reliance Netconnect — Service number [protected] - cancellation not done and keep on sending ebill

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629001

Service Number [protected] - Cancellation not done and keep on sending ebill

Arvind Muthu
Reply|
To:
rcomappellateauthority.[protected]@relianceada.com;
Rcomappellateauthority.[protected]@relianceada.com;
rcomappellateauthority.[protected]@relianceada.com; Wed 1/20/2016 6:20 PM

Hi Sir,

I bought this Reliance data card connection and it was useless...from the third day onward I started requesting to cancel the connection, because there is no connectivity for that small plastic box, its a crap.
I made more than thirty calls to customer care to cancel or else check for the network. No action have been taken so far...

Now i am receiving the bills for the useless device for last 2 months, even i have thrown this device and i will never come back to reliance in my lifetime.

In addition, last month (18Dec15) I received a call from billing department and they said to pay Rupees 479 Rupess, because I have used only 1GB totaly after i bought this crap (first four days).
I agreed to them and asked them to send me an email stating that, this is the final settle of this useless device. Again no response from your customer care.

I have never seen such a worst customer care in my lifetime...this can be called as customer cheating care, because they gave me a customer care email as "customercare.[protected]@gmail.com" from a mobile number [protected], and the same happened as usual no reply.

I wont pay this amount because, i have already lost 2500 rupees for buying this device. I am in Russia now, once i am back next month, i will file a complaint in consumer court.

For both o[censored]s Goodwill, If you can send me a written letter as said early & as per your customer executive promise "Final settlement of Rupees 479", i will do it immediately.

I appreciate your prompt reply on this.


Regards
Arvind Muthu