Reliance — Poor quality gold product

Address:	New Delhi, Delhi, 110018
Website:	www.ril.com

Hi, My name is Deepak Kalra. I am a customer of reliance products since a long time. I bought gold mangalsutra from reliance jewels based in karol bagh, new delhi. We found this product is not up to quality and already been broken 3 times. I had it repaired by reliance workers but still the product is of no use. It is still breaking up. I spoke with reliance manager and they advice me to return it and buy a new one but thats not possible as it is a mangalsutra and i cannoy return it and moreover if i am going to do so, i will lose making charge which i have paid. I want my complaint to be taken seriously and resolved soon. My Email Id is dipak.[protected]@gmail.com