[Resolved] Reliance — Postpaid plan mess | |||
Hi i am saurav chatterjee from kolkata, west bengal.One of my friend(i don't want to give his name) works for relaince postpaid.Actually a few days ago he contacted me regarding some proposal of good postpaid plans and said his monthly target was incomplete for single customer.My other colleagues, friends and family advised against the idea, i was sceptic at first but being a friend i trusted him and signed up for the corporate line under these agreements which he told verbally: *rs 321 monthly for a postpaid gsm sim which would 1500 minutes worth voice calls and 1 gb 3g data. *rs 300 monthly for a cdma sim and a proposed relaince handset(which would cost rs 1500) with unlimited voice calling benefits. First one was activated the same night and is giving good quality of service.I have no complaints regarding that. I had an existing sim of vodafone prepaid registered under my father's name mr arobindo chatterjee which we used for 5 years and excellent service. But the problem comes up in the second one(rs 300 plan): he said to activate the second offer i had to port any gsm sim of mine, and coaxed me to part with the vodafone sim, which i didn't want to. So i got the port code and he went after taking my photo on his mobile and my pan card and voter card xerox. After that on 5th august my vodafone connection blocked and on 6th august, my buddy came with his senior and gave me the mobile set which turned out to be a mts striker cdma handset. Worse the charger was damaged and the set was also bad as it didn't get charged even after using other charger.So i failed to complete the tele verification and my number remains inactive. The number which was ported is listed everywhere from lpg booking to bank accounts. So its a mess which i am in. I need advice on two things : *i want to activate the number or return to vodafone.People of vodafone please help me so that i can return to your services as i haven't activated te relaince sim. People from relaince please advice how to cancel the second plan(rs 300) but keep the first(rs 321). *also i am concerned about my id documents as they can be misused to produce fake sim's using my id. So please advice me how to get out of the mess. Valuable reply will be highly appreciated. Thanks, saurav cahtterjee Was this information helpful? | |||
Nov 8, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 08, 2015 Reliance Communications Customer Care's response Dear Saurav, Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly. Regards, Reliance Communications | |||
Add a Comment | |||
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment