[Resolved]  Reliance — Recharged my phone through Reliance Website, money debited, but not credited to my mobile balance

Address:Jaipur, Rajasthan

Dear sir... my reliance no is **[protected] **

I have recharged my prepaid no via reliance online website
Recharge option and it is successful .. my amount is also deducted from kotak mahindra bank but the amount is not credited in my mobile balance

It means I have paid but recharge Is not done


Here are details of my recharge


Receipt No AMIR52533670


Relationship Number [protected]


Subscriber Number [protected]


Transaction Reference Number 61612926


Payment Amount (Rs.)110.0


Payment Towards Recharge
Payment Mode NetBanking - Kotak Mahindra BankAuthoriz


i dont know what to do now

Help less

My contact no is [protected]
Neeraj tomar
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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