[Resolved]  Reliance Resq (Service) — Ac defect not attended and not responding to the the service call

Address:600100

Sir,
On 17.03.2016 the service person (Mr. Surajudeen) has broken the flap of the hitachi split ac and not attended the problem in the carrier ac which are in amc with reliance resq. I was not able to contact the manager or any other staff in nanganallur branch. I have booked the complaint through http://www.reliancedigital.in/resq_service_call. Html also. The complaint no[protected]dt 15.04.2016 and [protected] dt 12.05.2016. I have also talked to the customer care but no result so far. I dont know whome to take up this for getting things attended. This is not the first time every time when i call for service / to attend defect in ac, water purifier i had the same experience with the nanganallur branch. The concerned manager is not responding also

Ankaran
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Ankaran,

We regret the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital
Dear Ankaran,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
Dear Reliance Digital team,
Can you provide Resq Grievance Addressal/appellate Authority contact details.

Thanks
Vicky
Dear Ankaran,

We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digita

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