Reliance Retail Ltd — wrong delivery and careless lame response from call centre

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Service no. [protected]
Cin no: u01100mh1999plc120563

I bought a refrigerator from reliance store, logix mall, noida. I shortlisted white fridge amongst 2 colors, white and silver. I paid the money after some scheme etc they told.

I was surprised to see the delivery of 'silver fridge' after return from my 2 day tour wherein i close on the white option.

I am not using the fridge as was told by the call centre where i escalated the issue but since then there is no response/action.

Donno what to do