Reliance Retail — Money Debited From Bank Account-But Cash Was Taken

Address:

Visakhapatnam, Andhra Pradesh

On 9th January I purchased 1831inr worth items from reliance fresh, Chinna Waltair, Visakhapatnam branch.They swiped my card twice but received message as declined from that machine.But I got the message as transaction successful to my registered mail.The same has been informed to the cashier and the response was that "We are not responsible for that and they may get credited again.Next day I went and raised a complaint by meeting the purchase incharge.But still I haven't got any response from anybody . If this is the negligence you show how can a customer re enter your branch.I need immediate response and want to take this as priority.