[Resolved]  Renault — faulty air conditioning

Address:

Hyderabad, Hyderabad, Telangana

Mrs. Bhavani sunita
Dollar hills, hyderabad

Feeling bad to write such post to a french car maker like renault... I purchased renault duster diesel top end model amt rxs dci - 110ps car on 1st january 2019 from renault dealer sri sri sri renault, door no[protected], ground floor, aparna crest, road no 2, banjara hills, hyderabad - 500034, opposite kbr park. Phone:[protected] since day 1 the air conditioning is malfunctioning and after 30 km of driving the aircon gets switches off and becomes a non air conditioned car... I have reported the problem day 1 to the sales manager and to the supervisor mr. Sudhakar mobile : [protected]. I also sent it to the workshop for 3 days but nothing happenned and there is no change. Afte repeated calls they say there is software issue with the vehicle and will update the software and your ac will work fine. Its been over 3 months now and my newly purchased so called renault duster is still having the same problem. I dont understand how come a software can run the ac of a car. Renault france i would like to very precisely state here i bought this vehicle over the other competitors in market like ford eco sport and hyundai creta but to be very honest i am so much disheartened by such a awful response of this so called relaunched vehicle.. I want to bring this issue to the notice of mr. Carlos ghosn chairman - renault-nissan alliance, french motors renault services, renault that they are delivering a pathetic car in india. Sir i want a resolution and that to one time solution by replacing the vehicle with the new ok tested in all terms vehicle or total refund with the compensation on my mental harassment of this faulty/defective renault duster immediatly. Mrs. Bhavani, dollar hills, hyderabad.