Reserve Bank of India [RBI] Complaints & Reviews

If this real please inform me soon my contract number is.[protected]

Reserve bank of india
Central office,
Shaheed bhagat singh road,
Mumbai - 400 001.
E-mail: foreignn. [protected]@accountant.com
Monday to saturday: 8:30 am-6: 30pm {processing time}.


Re: processing/logistic fee for the transfer of your fund rs 3.35.000.000.00 required urgently.

Dear valued...

Respected Sir/Madam


My ICICI personal loan account number is - LPBNG[protected]

This is regarding ICICI personal loan dispute


I got a call from ICICI bank tele-caller (later came to know that they are ICICI agency Finance budda; but they
introduced themself as calling from ICICI) for any personal loan requirement.

I was in need of 2 lach rupees personal loan. They said that if I go for my other personal loans balance transfer, I shall get
all amount at the rate of 11.99%. I was not aware of balance transfer procedure; they explained it is hassle free, no need
to visit any banks. they only will do the balance transfer internally and there will not be any additional charge from any of the
banks. Since this deal is good for me as rate of interest is getting reduced from other banks interest 14.5% to 11.99% and
I am getting 2 lach rupees cash. I requested 36 months tenure as my other loans are pending for another 24 months.

After the papers process, I got a mail from ICICI to confirm my official address. While replying to that mail, I had
provided my details and asked ICICI to provide the loan details including total loan amount, rate of interest, EMI details
and balance transfer procedure. Also I written a mail to Finance budda asking the above details and specifically mentioned
them not sanction the loan until provide all my required details. Nobody listened my request, but ICICI sanctioned the loan
and send a mail stating tenure is 60 mmonths (instead of 36 months) and rate of interest is 12.99% instead of 11.99%.
They did not mentioned about balance transfer. After a week or so, I got a call from finance budda saying my
bajaj finance loan got balance transferred but for HDFC and HBD loan balance transfer I have to visit the branch.

After that I did not get any more details from them, no responce to my phone calls also.

Then, I visited to ICICI branch at Bommananhalli, Bangalore and identified Mr.Rakesh who is incharge of taking care of
finance budda agency.

He said, that I need to meet Harish in finance budda. Then I contact him, he asked me to talk to Dharmesh in his office.

After several followup I was able to get their responce and appointment and visited to their office.
They said that I need to visit HDFC and HDB to close the personal loans (balance transfer) and there will be pre-closure charge
is applicable at those banks. I was totally shock, initially I several times asked finance budda tele-marketing person
there should not be any charges for this balance transfer from any of the banks, she assured that. Now Dharmesh said
we can not do anything. By the time, the cheques he had at his office was expired. Rakesh told to DHarmesh to come to ICICI
to collect new cheque next week. Meanwhile I raised complaint to ICICI customer care. They asked me to wait for a week.
I did not get proper responce then I started followup ICICI customer care escalation matrix ; they had 3 or 4 level escalations
I sent many mails to each level of escalations, they used to asked me to wait for 10 days, and finally they will reply
saying contact Rakesh for further discussion; I had already met Mr.Rakesh, he always says, we can not do anything.
you have to pay pre-closure charge to other banks; we can not reduce rate of interest; we can not change tenure to 36 months.
He is not accepting ICICI, finance budda side mistakes instead he is forcing me to continue the loan whatever they decided.

If they responded me back at the beginning itself with the details, I could cancel the loan within 15 days time; but they did
not responded in time as well as properly.

Now I am paying EMI to ICICI, HDFC and HDB; but still HDFC and HDB loans are not closed.

And there will be heavy interest I am paying to all the banks and the money is not at all used properly; it is there with ICICI


SO I am helpless from ICICI side; at all level of escalation at ICICI, everybody keep ask me to wait for 10 days, then they
will ask me to contact Rakesh; he does not have any resolution or not ready to listen actual problem.


As per ICICI site, if ICICJ escalation team is not able to solve the issue, I can take the matter to RBI

SO, I got this details and sending this complaint against ICICI.

KIndly do the needful.

My ICICI personal loan account number is - LPBNG[protected]


Thank you
Vadivel
[protected]@cisco.com
[protected]@hotmail.com

My replies in red
On mon, may 30, 2016 at 6:07 pm, shreya khithani wrote:
Dear ms. Puri,

We refer to your e-mail dated may 23, 2016.

At the outset, we sincerely apologize for the inconvenience caused to you.

As discussed today and as informed in our previous e-mail dated april 15, 2016, your complaint has been referred to the chief customer service officer (Ccso) and internal...

I am using icici bank credit card no [protected] (Mastercard) since march2016 here thing is that icici had not communicate me to pay my first due amount rs1995 on april but later they sent message to me about it but that time they mention my old card no on message that card was closed by me since 4 years ago so i checked it in my pocket to get surety that i doesn't have this no of card so i ignored it but in may month i got message to pay dues on june with penalty of may so i asked about penalty so they told me that you didn't pay on time so i told them that i didn't get any alert or message from your side and later you messages me with my old card no so how i can pay because i am not aware that you people send message with old closed card no with dues so here was not my mistakes, i am using credit card since 2007 but i never try to pay it so please as an regulatory please take action against icici bank and give solution to me as a good civilian and give as such result that can make us proud on rbi

Re: 0006HaBGDYEC3DC0:Fwd: Stop imeediate transaction
Bank
x

customer.[protected]@icicibank.com
Dear Mr. Patil, We understand your concern. We called you on xxxxxx1036 at 02...
Apr 10

Lalji Patil
May 27 (1 day ago)

to customersupport, customer.care
dEAR aLL,

Please unblock my card.


Lalji Patil
10:49 AM (1 hour ago)

to customer.care, customersupport
Dear All,

My card still blocked. Yesterday the phone from [protected] came that your card is unblocked but still it is blocked. I am facing transaction problem as this is my salary account. I have emailed to my company also regarding this problem.


customer.[protected]@icicibank.com, [protected]@icicibank.com
Dear All,

No response

Lalji Patil

Send

I have a icici bank saving account in Gurgaon sector 33 branch, but there should put minimum balance ₹10000 compulsory. But same branch some womens have a 0 balance saving account. So my questions is why is this partiality?. Why not 0 balance account for us? 0 balance account provide to Sector areas women. And ₹10000 minimum balance account provide to non sector areas women. I think this is not RBI policy. So please help us.
Thank you

Respected sir we want information abaut mudra karj yojana and HDFC Bank will provide mudra karj yojana or not at present. Because HDFC BANK (pimpri branch pune18) Asked me they dont have circuler abaute Mudra karj yojana Frome RBI and they dont have cota of mudra karj yojana so please Give me clearification abaut that queries Thanks And Regard. Vinod Shankar Bhise (Yash Refrigetion and Air Conditioning ) Mo.[protected]

Dear Sir,

In the month of March my mother Mrs. Saramma Eappen aged 75, holding pension A/c with Central Bank Of India, Bilhari Branch, Jabalpur gave me a cheque in my name to withdraw money for her medical expenses as she was hospitalized, I presented the cheque for withdrawal putting my signature and a/c No I hold with this branch but was returned to me by the lady in the counter saying that the signature differs whereas this employee very well knows that I too hold an account in this branch, has she done it deliberately I do not know, as earlier I had several arguments because of her working.

Sir, it is obvious, with the passage of time and as one grows older the writing and the signature of individual differs, so it should be left with scanners to decide the percentage of similarity of the signature in cheque with the computer, in other words the bank should decide the minimum percentage of similarity to be accepted, moreover why should a customer believe the vision, of that particular employee dealing with this kind of job, is perfect or not, therefore it should not be the prerogative of an employee to decide regarding the signature of a customer.

In order, to avoid unwanted fracas, the bank should resort to computers than individuals.

Thanking You,

Jabalpur Yours Sincerely,
Dt.26.05.2016.

Saji Eappen
H.No.48 APR Colony-1
Mandla Road PO Bilhari
Jabalpur (MP) – 482020

While filling the form no. Sl1a for nominating my daughter in respect of locker held jointly with my wife (Eos), i found very strange and uncalled for lines "may give access to locker and liberty to remove the contents of locker, particulars whereof are given below jointly with survivor o[censored]s". These lines lead me to believe that in case one o[censored]s dies, the survivor shall lose the right to operate the locker independently and shall have to operate the locker in presence of the nominee. I feel such wording therein is more humiliating for both of the joint holders (Eos). My request is to kindly change these lines with the meaning that the nominee shall have right to operate the locker only when both the joint holders die.In case one of the joint holders die, the right to operate the locker should automatically be for the survivor. (Eos). Kindly act early. (Tej krishan kaul)

Good morning sir/madam
Here i informed you that i am cheated by the fake mails by the samsung company o[censored]k and they send the mails as like from rbi also that's way i committed it is true and we pay 19, 700 rs to him in his account of
Account name: sanasam memobi d
Account number : [protected]
Ifsc : sbin0004562
In sbi bank in delhi account
Later on rbi messaged me for 3 times and they warned me. So please take action of this and refund my money
His name is :bishop jeff
Ph no:[protected]
Mail id:[protected]@hotmail.com
Please take into consideration and reply me.

Respected all,


As per the trailing mail today is 10days has done but still i did't get my money back or any kind of revert.


Complaint no. With sbi[protected]


Thanks & regards,
Renu chauhan


From: "renu khubchandani"
Sent: wed, 18 may 2016 10:15:57
To: "sbi.[protected]@sbi.Co.In"
Cc: "complaints", "cgmcepd"
Subject: fw: cash not reicieve from amt khirki ext. But debit from my sbi account
Respected sir/mam,


As per the trailing mail i would like to inform you i have account in sbi bank (Account no. - [protected]) and on 15th may 2016 at 8pm i have try to withdrawal 5000 rs from central bank atm which is located in khirki ext but amt has not come out from the machine and its debit from my sbi account from at the same time their is no guard available who his solve my problem and i am try to log complaint against this issue to sbi customer care and central bank customer care (Executive - kavita) since 15th may 2016 @ 8:15pm but both are not ready to log my complaint till yesterday evening.

Kindly help me how i get my money back which debited from my sbi account (A/c no.- [protected]) due to your atm machine problem.

Remarks of customer care executive:-

1. Central bank customer care told me — this issue is not related his bank account so i have log the complaint in sbi customer care.

2. Sbi customer care — till yesterday my transaction details not update in their system so their are unable to log my complaint and they told dear customer pls call after two days then their system is updated and they able to log my complaint.

My account in - sbi bank uttam nagar (A/c no.- [protected])
Cash try to withdrawal - central bank atm (Khirki ext.)
Time :- 8:03pm
Date :- 15.05.2016
Atm slip terminal no - f30n031202
Amt - 5000 rs


Hopefully my problem will be resolve.


Thanks & regards,
Renu chauhan


From: [protected]@centralbank.Co.In
Sent: tue, 17 may 2016 16:37:20
To: "renu khubchandani"
Subject: re: cash not reicieve from amt khirki ext. But debit from my sbi account
Dear customer,
Plz visit any sbi branch which is near to you and there you can lodge the complaint.

Operations
Central bank of india, mmo bldg. 2nd floor,
55, m g road, mumbai — 400 023


— [protected]@rediffmail.com wrote: —
To: "[protected]@centralbank.Co.In"
From: "renu khubchandani"
Sent by: [protected]@rediffmail.com
Date: 05/17/2016 02:44pm
Subject: re: cash not reicieve from amt khirki ext. But debit from my sbi account

Sir,


Do not have account with central bank and i am working women i have use your atm in south delhi, i lived in west delhi and i am working in gurgaon this is a triangle how communicate pls advise the simple way because its not my fault this is your atm machine technical issue so why should i suffer...


Hopefully central bank cooperate with me.


Thanks & regards,
Renu chauhan


From: [protected]@centralbank.Co.In
Sent: tue, 17 may 2016 14:20:13
To: "renu khubchandani"
Subject: re: cash not reicieve from amt khirki ext. But debit from my sbi account
Dear customer,
Plz visit to your home branch or you can lodge the complaint at any branch of your bank.

Operations
Central bank of india, mmo bldg. 2nd floor,
55, m g road, mumbai — 400 023


— [protected]@rediffmail.com wrote: —
To: "[protected]@centralbank.Co.In"
From: "renu khubchandani"
Sent by: [protected]@rediffmail.com
Date: 05/16/2016 06:49pm
Cc: "[protected]@rbi.Org.In"
Subject: re: cash not reicieve from amt khirki ext. But debit from my sbi account

Sir,


Thanks for your revert but i am lived in delhi how i go to mumbai in to log the complaint.


Thanks & regards,
Renu chauhan
[protected]


From: [protected]@centralbank.Co.In
Sent: mon, 16 may 2016 16:00:05
To: "renu khubchandani"
Subject: re: cash not reicieve from amt khirki ext. Bu1t debit from my sbi account
Dear customer,
Please visit to your home branch and lodge a complain.


Operations
Central bank of india, mmo bldg. 2nd floor,
55, m g road, mumbai — 400 023


— [protected]@rediffmail.com wrote: —
To: "[protected]@centralbank.Co.In"
From: "renu khubchandani"
Sent by: [protected]@rediffmail.com
Date: 05/16/2016 11:01am
Cc: "[protected]@rbi.Org.In"
Subject: cash not reicieve from amt khirki ext. But debit from my sbi account

Sir/mam,


I have account in sbi bank and yesterday at 8pm i have try to withdrawal 5000 rs from your central bank atm which is located in khirki ext but amt has not come out from the machine but its debit from my sbi account from yesterday i am try to log complaint against this issue to my sbi customer care and your central bank customer care (Executive - kavita) but both are not ready to log my complaint.

Kindly help me how i get my money back which debited in your account due to your atm machine problem.


My account in - sbi
Cash try to withdrawal - central bank atm (Khirki ext.)
Time :- 8:03pm
Date :- 15.05.2016
Atm slip terminal no - f30n031202
Amt - 5000 rs


Thanks & regards,
Renu chauhan

L sandeep s% jagat ram r% vpo-thua, th & distt - jind (Haryana). My account is already open in punjab national bank chhattar, distt - jind (Haryana) my account no: [protected]. Yestrday gone in bank. I want to verify e. C. S (Electronic clearing service) form. But branch manager dont verify my e. C. S form. Branch manager behavior is very rude. Branch manager language is very wrong. I am not satisfy pnb branch. I feel same guilty. Please take in action


Branch code - punb0143600
Punjab national bank chhattar jind (Haryana)
Costmer no:-cdf012344
Manager name - sh gulab singh

Thanks/regards

Sandeep s% jagat ram r%
Thua jind (Haryana)
[protected]

Dear sir,
I, col (Retd) raghbir singh is having saving account number [protected] 1n sbi, mg road branch bangalore. Ihave been issued debit card number[protected]. On 27/03/16 some one has withdrawn rs 10000each four times from axis bank atm at bombay where as the card was with me and i am stationed at bangalore. The refference of withdrawl are:
[protected] at 12:20;53
[protected] at12:21:29
[protected] at12:22:03
[protected] at12:22:35
I have reported the matter to branch manager and they have stated that axis bank has not provided the video footage therefore they cant not handle it further and advised me to approach rbi for refund.
Therefore i request for refund of rs 40000 at theearliest.
Regards
Col (Retd) raghbir singh

I received a mail from sonalsinha claiming that I have registered a complain against HDFC bank, but the complain form was not dully filled so she shared one link to click and one attachment to fill and resend it.

I have grudge against HDFC and I really want to involve RBI into it. I already have an email communication going on with them. But I am doubtful on this mail.

Although I never clicked any attachment received from anonymous user, so I am doubtful on this case. below is the detail I received from this person from a mail id [protected]@rbi.org.in

हमें उक्त बैंक के विरुद्ध आपकी शिकायत प्राप्त हुई है।
2. आपकी शिकायत की जांच करने पर यह पाया गया कि शिकायत में बैंकिंग लोकपाल योजना के खण्ड 9(2) के अनुसार उस पर कार्रवाई करने के लिए अनिवार्य निम्नलिखित विवरण निहित नहीं हैः-
“ 9. शिकायत दर्ज करने की प्रक्रिया
(2)(ए) शिकायत, लिखित रूप में यथासंभव अनुबंध 'ए' में विनिर्दिष्ट फार्म अथवा परिस्थिति के अनुसार उससे मिलते –जुलते रूप में शिकायतकर्ता अथवा उसके प्राधिकृत प्रतिनिधि द्वारा विधिवत रूप से हस्ताक्षरित होना चाहिए तथा उसमें निम्नलिखित विवरणों का स्पष्ट उल्लेख होना चाहिएः-
(i) शिकायतकर्ता का नाम और पताः
(ii) बैंक के जिस शाखा अथवा कार्यालय के खिलाफ शिकायत की गई है उसका नाम और पताः
(iii) वे तथ्य जिनके कारण शिकायत करनी पड़ी
(iv) शिकायतकर्ता को हुई हानि का स्वरूप और सीमा तथा
(v) मांगी गई राहत
(बी) शिकायतकर्ता, शिकायत के साथ प्रलेखों, यदि हों, की प्रतिलिपि, जिन पर वह विश्वास कर सकता है तथा इस आशय की घोषणा कि शिकायत इस खण्ड के उप खण्ड (3) के अधीन पोषणीय ( मैनटेनेबल) है, संलग्न करेगा।
3. तदनुसार हमारी तरफ से शिकायत बंद कर दी गई है। आप शिकायत कर सकें इसके लिए हम शिकायत के फार्म की एक प्रति इसके साथ संलग्न कर रहे हैं। आप चाहें तो शिकायत ऑनलाईन तथा सभी विवरण भर कर नीचे दिये गये लिंक https://secweb.rbi.org.in/BO/compltindex.htm को क्लिक करके कर सकते हैं ।
इसे बैंकिग लोकपाल के अनुमोदन से भेजा जा रहा है।

On 05/14/16 at 3:12:37 am i was trying to withdraw 3000 rs from hdfc bank jhandelwalan branch new delhi.. I am a kotak bank debit card holder.. However i cudnt received the money as the transaction time was out.. The money got deducted from my account but i didnt received the money.. I complained to my kotak bank and they registered my request.. But they are just giving me run around.. And till date i havent received the money.. Kindly help me asap..

To
1. Banking ombudsman, reserve bank of india, sector-17, central vista, chandigarh.
2. Governor, reserve bank of india, central office building, 18th floor, shahid bhagat singh road, mumbai-400 001.
3. The a. G. M. (Issue department), reserve bank of india, sector-17, central vista, chandigarh.
Sub: - unwarranted harassment at the hands of k. S. Sandhu, chest manager, for flatly refusing to exchange torn and mutilated currency notes & for speaking rudely, misbehaving, harassing and humiliating by nitin cashier, punjab and sind bank, kailash cinema chowk, civil lines, ludhiana
Sir/s
Respectfully shweth:-
1. That i am having account no. Customer id[protected], ledge no.[protected], ifsc code: ps[protected] and is regular customer of the punjab and sind bank, kailash cinema chowk, civil lines, ludhiana.
2. That i have visited the punjab and sind bank several times regarding exchange of mutilated currency notes but the officers/officials of the bank ludhiana have flatly refused to do so.
3. That k. S. Sandhu, chest manager is not depositing mutilated currency notes in my bank account and has not exchanged mutilated notes.
4. That k. S. Sandhu, chest manager asked to me that he is general secretary of the union, so higher officer is neither cause harm to him as higher officer has not taken any action against him. So k. S. Sandhu, chest manager has flately refused to exchange mutilated currency notes and k. S. Sandhu, chest manager has neither deposited mutilated currency notes in my bank account nor he is ready to exchange mutilated notes by way of other mode. The record of the bank will be checked as to which person he has exchanged currency notes.
5. That k. S. Sandhu, chest manager told me that he has no duty to do work of exchange mutilated notes & has flately refused to exchange soiled/mutilated notes intentionally, deliberately, willfully and purposely and he asked that it is the duty of reserve bank of india to exchange mutilated/soiled notes. Nitin cashier is speaking rudely, misbehaving, harassing and humiliating to the applicant deliberately, intentionally, willfully & purposely reason best known to him.
6. That i have run pillar to post in order to get exchange of soiled/mutilated currency notes but k. S. Sandhu, chest manager has flately refused to exchange mutilated notes again and again in order to harass and humiliate to me for some extraneous reasons best known to them. There is violation of instructions/ circulars of the r b i by k. S. Sandhu, chest manager & nitin cashier.
It is, therefore, prayed that order may kindly be passed to direct k. S. Sandhu, chest manager, punjab and sind bank, kailash cinema chowk, civil lines, ludhiana to exchange torn, defective, mutilated and soiled notes in view of circulars of reserve bank of india.
It is, therefore, further prayed that departmental legal action may kindly be taken against k. S. Sandhu, chest manager & nitin cashier of punjab and sind bank, civil lines, ludhiana and be booked under the various provisions of law.
Dated[protected] complainant
Mukesh chaudhary s/o sh. Kewal krishan, r/o house no. 1114/1 near damoria pul, chhowni mohalla, ludhiana. Mobile no.[protected]

Respected sir,

i am hemalatha.G from india, i already submit one complaint to you on morning, now i am complaint about another fraud, his native place is london, but now he is present in india and collect money from innocent peoples by using fake id card, in few days ago the a/c officer ( dr.Philip mark ) in reserve bank of india was contact me through my mail, he told to pay rs 11, 500 for claim my winning fund but i dont hope him, then he send my lottery document and him id card, so i was hope him and paying rs11, 500 money to him

i also attach all the proof for your verification, but after
receive my money again he ask rs 97800 from me, then only i find he is fraud, but he is a foreigner, finally i find him he is a delivery officer in london

the money of rs 11, 500 is very high for me and my parents
because i am in poor family, my parents are already told as we not give the money to you, but i force them and they give the money to me, due to loss my parents fund now my parents are try to suicide, because the money is collected from our relations and we should return their money


i attach all the documents to take action against him, sir i
request you to please freeze that account legally and return my money of rs 11, 500 as soon as possible, also please understand my situation sir

fraud mobile number : [protected]
fraud e - mail id : [protected]@yahoo.Com

i hope your positive reply


with regards
hemalatha.G

Respected sir,

I am hemalatha. G from india, i already submit one complaint to you but there is no response from you, now i am complaint about another fraud, his native place is london, but now he is present in india and collect money from innocent peoples by using fake id card, in few days ago the a/c officer (Dr. Philip mark) in reserve bank of india was contact me through my mail, he told to pay rs 11, 500 for claim my...

Cent bank home finance limited
103-104, first floor,
2e/23, jhandewalan extension,
New delhi-110055

Dear sir/madam
My cent bank was charging home loan 11% rate of interest, start of the day april-2012 to till date. But at that time rate of interest was reduced, my bank was not reduce my home loan please help.

Otherwise close my account without any charge.

Regards
Dr. Reeta singh
Mobile no. +91 [protected],

I am dharmendra kumar meena. I'm receiving a mails from rbi & some others related lottery. I am so upset these mails and I want to know about the truth of these mails. Could you please help me facts in this. My details are recommended and name and account no beach name and others details etc.
Got email from - reserve bank [protected]@mit. tc
Date 14th may 2016


Please provide me information about these mails
My contact no - [protected]
Thanks for advance