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A
akhunt
from Jaipur, Rajasthan
Mar 30, 2018
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I got a call from [protected] at this morning (30/mar/2018), person was saying that your atm is blocked and to reactivate you have to give me 16 digit number written on your card. I cut the call and searched "trucaller (https://www.truecaller.com/search/in/[protected])" which was showing 25 people reported span and i ensure this is the fraud call.

Date : 30/march/2018
Time : 8:36 am ist
Number : [protected]

So i am requesting to take some action on this fraud number
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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    neetudevi
    from Lucknow, Uttar Pradesh
    Mar 30, 2018
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    Address: Barabanki, Uttar Pradesh, 212653
    Website: cspprovider

    Respected sir ji
    Mai neetu devi daughter of santosh kumar ijura bujurg district fatehpur 212653
    Mobile no [protected] h
    Hame allahabad bank ki csp point lena tha
    To hamne www.cspprovider.com nam ki side pe online kiya pahla step pura hua to is no. [protected]se call ayi vo 15200 rupay mange is ac. No. Me ([protected]) hamne de diya fir bole ki 117000 do to settlement accout khulega hamne de diya ab ye firse mange 127000 bole do tab chalu hoga vo bhi hamne de diya abhi ye kuchh kar nahi rahe h fir 75000 mang rahe h
    Sir request h ki hamara paisa vapas dila digiye aur is fraud company ke group ko pakadkar uchit karyavahi kigiye
    Cause darj karakar inhe arrest kigiye
    Is giroh ke mob. No.[protected] [protected] [protected] [protected]
    Dusra ac. No. (Ac. No.[protected])
    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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      S
      from Gurgaon, Haryana
      Mar 29, 2018
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      Address: Rewari, Haryana, 123106

      Respected sir
      I want to inform you that i use allahabad bank's atm. Last month i went to an atm of central bank to remove my salary, i logged in my atm and then after inspecting the cash but how i did not go, i stood their for 30 minutes but no any responce in atm. I logged in again but still i did not get also that time. After that i call to the bank officer, she was a ladie. She told me that after 24 hours your payment will transfer in your account but after 24 hours the money was not returned to the bank account. I also call to her next day & also met with her. She told that the payment will come after 72 hours but still did not come after that i went again in bank & ask her but after that she also told that wait for some time, i continued to follow up but my money has not yet been received. After some days, she give me a statement and showed that you have taken the money. Sir, i request you that please solve this problem as soon as possible. I have attached file. Where taken cash is shown the atm number is different front of them.
      My atm number is
      [protected]

      Thanks & regards,
      Satbir singh
      [protected]
      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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        S
        Smitha Shivaswami
        from Bengaluru, Karnataka
        Mar 29, 2018
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        cot code

        We had money transaction from UK..then a lady from some agency she called and said we need to put 40, 000 as a tax to get that money so we put 40, 000.I got a mail from RBI where they asked me login put all following details like bank details identification proof passport size photo, 40% transaction was done for remaining 60% it was coming like cot code is required contcat ua account officer, then again one more mail I get from RBI saying...
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        Sibdat Ha Sharma
        from Shillong, Meghalaya
        Mar 29, 2018
        Resolved
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        Resolved

        Address: Imphal East, Manipur

        Inline image 2
        Reserve bank of india.{rbi}
        भारतीय रिजर्व बैंक {आरबीआई}
        Reserve bank of india regional office, delhi, india
        Foreign exchange & payment and settlement systems (Dpss)
        No. 6, sansad marg, janpath
        New delhi: 110001, india,

        In our ref: rbi/0a2/8138061
        File:rbi/lo/f12

        Department of payment & settlement systems:

        Welcome to reserve bank of india banking service.

        To your kind attention: valued customer,

        Welcome to reserve bank of india online services where e-banking is made easy and online e-banking facility capable of transferring large sums of money on behalf of our customer anywhere in the world within 24hrs upon request.

        Mr. Victory success benson from england gulf has deposited five crore sixty lakhs (5, 60, 00, 000.00 inr) to be credited into your bank account.

        Your award prize has been verified and confirmed by this bank and you are required to pay for our bank processing charges of rs. 25, 989.

        Find below the reserve bank correspondence accounts where you are to make the deposit for the cost of bank processing charges.

        Reserve bank of india correspondence account

        Name. Majid nabi
        Account. [protected]
        Ifsc code. Sbin000423
        Branch: mandvi
        Pan: bfmpn2780j
        Bank name. State bank of india

        Send scan copy of receipt of deposit with one passport size photos and. Check your bank account after 2 hours

        Every document including certificate of fund, brochure of company has been submitted by victory success benson from england gulf

        Note: your 5 crore 60 lakh has been covered with hard covered insurance policy

        And this makes it impossible for any deduction to be made from your winning funds in your bank account currently with the reserve bank). It might interest you to know that we have taken out time in screening through this transaction as stipulated on our protocol of operation and have finally confirmed that your winning payment is 100% genuine and hitch free from all facet and of which you have the lawful right to transfer your fund without any further delay.

        We hope you understand that this is a strict banking procedure aimed at given the best services to our highly esteemed customers, considering the amount of money which is to be remitted into your bank account and also to guarantee a successful and hitch free transfer.

        Thank you for banking with us as we promise to provide you with the best banking services

        Best regards,

        Head of operations transfer units

        Show quoted text
        Checkup how its different to original rbi
        Mar 29, 2018
        Complaint marked as Resolved 
        Its send to my email address my name is hajarimayum sarita devi .
        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
        MD gulam Rabbani Kanta toli ranchi jharkhand my account hdfc bank saving and current
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          A
          Arun.rana
          from Ludhiana, Punjab
          Mar 28, 2018
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          Address: 152001

          R/Sir
          I transferred a sum of rupees 22800 as on 01 mar 2018 to HDFC BANK credit card no xxxxxxxxxxxx6916.
          But sir this amount did not credit in credit card. I have given complaint several time in both bank .I have been given complaint angainst it in my sbi home branch by complaint no [protected] as on 07 mar 2018and complaint no [protected] as on 23 mar 2018.and customer care but they gave me resolution that I do contract in bill desk help line. The same way recommend by hdfc bank and it's customer care by complaint no 6940083 as on 21 mar 2018.my transaction no is UV00198808 as on 01 mar 2018.
          Last they gave a resolution that I would be contacte in bill desk help line .but sir bill desk help line Ignorance it.

          So I requested to you please take action immedatly and transferred my paymen in baneficery account.
          Thank You
          Yours sincerely
          Arun kumar
          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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            A
            Aphurai Jamatia
            from Agartala, Tripura
            Mar 28, 2018
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            File:rbi/lo/f12

            Department of Payment & Settlement Systems:

            Welcome To Reserve Bank Of India Banking Service.

            To Your Kind Attention: Valued Customer,

            Welcome to Reserve Bank Of India online services where e-banking is
            made easy and online e-banking facility capable of transferring large
            sums of money on behalf of our customer anywhere in the world within
            24hrs upon request.

            Mr. Edward Smith from England Gulf has deposited Five Crore Sixty
            Lakhs (5, 60, 00, 000.00 INR) to be credited into your bank account. So
            kindly provide your account details .

            Your award prize has been verified and confirmed by this Bank and you
            are required to pay For our bank processing charges of Rs. 25, 800.

            Find below the Reserve Bank Correspondence Accounts where you are to
            make the deposit For the cost of bank processing charges.

            RESERVE BANK OF INDIA CORRESPONDENCE ACCOUNT

            STATE BANK OF INDIA
            NAME:NASEEM KHAN
            A/C NO:[protected]
            IFSC: SBINOO19162
            PAN: EZMPK2843G
            BRANCH DELHI

            Send scan copy of receipt of deposit with one passport size photos
            and. check your bank account after 2 hours

            Every document including certificate of fund, brochure of company has
            been submitted by Mr. Edward smith from England Gulf

            NOTE: Your 5 Crore 60 lakh has been covered with hard covered insurance
            policy

            And this makes it impossible for any deduction to be made from your
            winning funds in your bank account currently with the Reserve Bank).
            It might interest you to know that we have taken out time in screening
            through this transaction as stipulated on our protocol of operation
            and have finally confirmed that your Winning payment is 100% genuine
            and hitch free from all facet and of which you have the lawful right
            to transfer your fund without any further delay.

            We hope you understand that this is a strict banking procedure aimed
            at given the best services to our highly esteemed customers,
            considering the amount Of money which is to be remitted into your Bank
            Account and also to guarantee a successful And hitch free transfer.

            Thank you for Banking with us as we promise to provide you with the
            best banking services

            Best Regards,

            HEAD OF OPERATIONS TRANSFER UNITS

            Sir/madam plz mail me for this regards it is true or not...
            Aphurai
            [protected]@gmail.com
            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
            Sir I am from. Sanjay Nagar Ghaziabad from Uttar Pradesh today I purchase some product of 5 rupee coin but sales man don't take 5 rupee coin plz help as soon as possible.

            Mobile no: [protected]
            respected sir, please say me this is true or not ?
            Happy MA N AS's reply, Mar 30, 2018
            please say me sir .
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              R
              Renu Gowda
              from Bengaluru, Karnataka
              Mar 28, 2018
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              Address: Bangalore, Karnataka, 562130

              You are hereby instructed to send your correct bank details, your personal mobile number and 4x4 passport size photo and your
              Deposit slip to (Rbi. [protected]@asia.com) very urgent as soon as you pay for crediting fees to enable us to register your quench for immediate transfer congratulation,
              Mrs. Jessica alex is the assigned british agent (Foreigner) to monitor the transfer upon crediting of your account.
              Every document including certificate of funds or company brochure will be couriered to your home address immediately after your transfer
              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
              Mar 28, 2018
              Updated by Renu Gowda
              YOU ARE HEREBY INSTRUCTED TO SEND YOUR CORRECT BANK DETAILS, YOUR PERSONAL MOBILE NUMBER AND 4X4 PASSPORT SIZE PHOTO AND YOUR
              DEPOSIT SLIP TO ( rbi.[protected]@asia.com ) VERY URGENT AS SOON AS YOU PAY FOR CREDITING FEES TO ENABLE US TO REGISTER YOUR QUENCH FOR IMMEDIATE TRANSFER Congratulation,
              MRS. JESSICA ALEX is the assigned British Agent (foreigner) to monitor the transfer upon crediting of your account.
              Every document including certificate of funds or company brochure will be couriered to your home address immediately after your transfer
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                M
                Mustu5253
                from Pune, Maharashtra
                Mar 28, 2018
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                Recieved a call from [protected] regarding atm card details. As he said that he is a bank manager. And when i asked about from which bank he wasn't ready to gove the details. Please make sure that this problem is resolved. As i have received many such calls before so please make sure that this kind of fraud calls are blocked and some action is taken. Thank you in anticipation
                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                  S
                  Sulibhavi
                  Mar 25, 2018
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                  Address: 560020
                  Website: [email protected]

                  Sir,
                  Sbi branch manager sunkadakatte, bangalore not admitting new account since two months, manager acting like a owner. He is not issuing forms and ready to give in writing. Even i tried on line two times but sunkadakatt staff not ready to collect the filled form. It show there is no meaning in cashless.
                  Pl instruct the manager to accept the sb account application or ask him to leave the job if he his overloaded. Poor people working in small skate industries are not paying their salary without bank account. Pl my personal request to arrange for admitting account.
                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                  Sir, I opened Ac from Kotak MahendraBank Erode. My Ac was blocked past 20days Due to Aadhar and pan card name dismatch. i correct to Aadhar and given bank in 19/03/2018. Till Not open in my account. I go and ask bank person, Response is very poor. that is my Salary amount.
                  Bank- Kotak Mahendra Bank
                  Ac no- [protected]
                  Amount Holding -Rs.5360
                  Hello; I m Pavit Kumar
                  ICICI customer
                  Account number[protected]
                  Branch- GHAZIABAD
                  I m continue asking about what type of charge is deducted bank is not reply about charge. Bank debited my amount for a fraud type of charges. please help!
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                    A
                    adityabwr88
                    from Gurgaon, Haryana
                    Mar 25, 2018
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                    Address: East Delhi, Delhi

                    Hi sir,

                    This is in reference to the banking fraud against me from standard chartered where in a fake account on my name is being operated for 3 years on my name - aditya agarwal a


                    I am being mentally harassed and not able to continue my services in my company because of this banking fraud against me. Please take action against the bank with the following.

                    I came to know about tis fraud on my name from the income tax department and despite of 100’s of reminders to the bank they have not given any satisfactory response in last one month and is compromising on my identity for not following the rbi norms.

                    Using my identity this account is being operated in standard chartered as they did not do the required verification and used my id in the bank to create a proprietorship account on my name aditya agarwal for the firm m/s saraswati enterprises to which i have no connection.

                    In accordance to the notice laid by income tax commissioner, a fake proprietorship firm by the name of saraswati enterprise is registered on my name as :

                    Name of branch - standard charted

                    Preet vihar branch, delhi

                    Account number

                    [protected]

                    Nature of account

                    Current account

                    Name of firm – as reported by the income tax department

                    M/s saraswati enterprises (No connection with me)

                    I am also attaching call recording and some of the emails of my 100’s reminders to them for reference.

                    A bank account has been operated by the fraudulent use of my name and documents and huge transactions in this account has been fraudulently committed.

                    The bank is not ready to provide any resolution to this as my identity is being compromised for the fraud they are doing by not following the rbi norms.

                    They are not ready to provide me the cctv footage which was a mandate to open this account and which would clearly prove my non association in this current account.

                    I have 2 credit cards in standard chartered and i am sure they must have used the same for this fraud

                    1. First complaint no raised in bank ( 1 month) - complaint number : [protected]

                    2. Rbi complaint number for reference – [protected]

                    People whom i assured me a resolution but never came back – christian / afreen / subhayu / janani from standard chartered

                    I came to know about the registered mobile number against this fraud account a/c – +91 - [protected] which does not belong to me.

                    Now how is this account getting operated without any communication to me for 3 years.

                    The bank has not provided me a single update in last one month apart from a date of outcome to misguide me before the financial year ends.

                    The bank is not providing me a justification on the following which would clear my non association :

                    · who introduced me to the bank?

                    · who was the bank guarantor for me?

                    · where was my address verification done as this was company’ account number – the company is fraud?

                    · where was my residing address verification done and who confirmed and approved it?

                    · how was the bank verification got approved without my physical presence?

                    · when was the account opening application first got submitted – time and date?

                    · what signature was being done to operate this account?

                    · where was the cheque book delivered as a part of welcome kit and who received it and how was it delivered without checking me and my id – send me the receiving?

                    · why i was never communicated on my address or phone number against this?

                    · what documents and complete kyc being used to open this and how was this fraud documents reached to you. Map it to my credit card kyc in your bank (Mentioned in the last)

                    · what were the contact details used for my verification?

                    · what was the address proof which was submitted for me and how was it verified and approved without my physical presence?

                    · show me the cctv recording of me walking into the bank to open this account as a part of the process i am supposed to visit the branch?

                    · why was no letter was ever sent to me on my permanent address for any sort of communication?

                    · pictures of cheque issued and matching signature (I have already hired an hand writing and forensic expert for this)

                    · how was the verification of fake company – saraswati enterprise got approved and where as this is a company account and company is fake?

                    · details of all illegal transactions and default by saraswati enterprise by violating banking processes

                    · list of people who deposited and withdrew money in this account?

                    · complete bank statement from start date till now?

                    · who verified and approved the above mentioned details for me – sent me the receiving at each and every step

                    This is a complete fraudulent use of my documents in as i have never opened / operated any account ([protected]) in standard charted bank apart from my 2 credit cards :

                    Please take strict action against the bank for not responding to me and carrying on such operations for all the customers.

                    Regards

                    Aditya

                    +91-[protected]
                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                    See attached file ..
                    * party name is KANAK SAANVI JEWELS, AGRA
                    Asked for OTP by saying your account locked from [protected]
                    Sir,

                    One UK agent told me that I have winning 1 crore 7 lakh rupees from bbc. Is it possible? My sbi account is minor and this money is not credited to my account. Mrs Sonia sharma will take 26000 to transfer the amount in my account. What am I doing? Please help me.
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                      V
                      Vinay Rock Vinay
                      from Addanki, Andhra Pradesh
                      Mar 24, 2018
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                      To respected
                      Concerned officer.

                      Iam from telangana i got a message that
                      "congratulations u have won [protected]
                      From rbs" a lady was talking called pooja sharma she is saying to pay 25500 to upgrade my account so they can trasfer money to my account is that true and your rbi office is transfering any fund which is in hold on 50% is this true or fraud please help me. First they said to send my details about my bank account i sent them after that she called me "pooja sharma" she said me iam rbs manager and she said u will receive fund today [protected] she sent me e-mail a link and they gave some form to fill about my account number, ifsc code, name, bank name etc... After that it verifeid all my details and started transfering, after some time it stopped near 50%and asking account upgrading code i called that lady and asked she said u have 2 pay 25500 i asked y, she said because your account till now doesn't get lot of money so, i[censored] pay the money u will get account upgrading code then the 50% trasfer will be finished and your money will be transfered in your local account this is my problem please solve my problem and please send me what i should do please...
                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                        nandeesh.P.J
                        from Bengaluru, Karnataka
                        Mar 24, 2018
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                        Dear sir,
                        I am nandeesh and a reporter of news paper "voice of vishwa", i was working as a teacher that time, a loan of rs. 1, 70, 000 is availed form sib (Loan acc. No. [protected]), after my resignation i did not give any letter to the sib manager to close my account in short time i. E (18 months) because i started repayment from my pocket. The manager, binuraj, sib, bannimantap, without informing me, took my gratuity amount of rs, 1, 29, 000 directly from the school and put into loan amount.
                        The loan amount paid from my pocket after resignation + salary deduction from salary till the working days in the school exceeded the loan principle amount of rs. 1, 70, 000 and totally i have paid rs. 1, 93, 593 to the loan account till today and a interest of rs. 23, 593 in excess is collected only in 18 months where as the bank gives a time of 4 years (I. E 48 months - at the rate of 13%) to complete the loan.

                        Now the manager is showing a balance of four digit amount in the loan account, keep on adding the interest on a monthly basis (As mentioned in the bank statement as normal interest collection rs. 990 per month for only remaining loan amount of four digits. When i visited the bank, the manager escape, telling i know to collect your loan amount from your guaranteers, does not pick the phone.

                        I have paid more the principle amount and not willing to pay any more interest and there is no answer from the manager about the amount rs. 990 per month (As mentioned in the bank statement as normal interest collection) as interest put for a four digits remaining loan amount and i could not understand the way of interest charged by the sib for only 18 months. The time given by the bank is 4 yrs (48 months) to complete the loan at the rate of 13%.

                        Enclosed
                        1) accounts of repayment (Typed)
                        2) monthly recovery bank statement (Given by sib)
                        3) total amount collected and interest received (Given by sib)
                        4) rate of interest 13% (Given by sib)

                        My mobile number and email id is in the enclosed letter. Reply immediately.
                        Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                          R
                          raghvesh15
                          from Delhi, Delhi
                          Mar 24, 2018
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                          Website: [email protected]

                          Dear sir,

                          I am holding airtel phone no [protected] and the same number is also my airtel bank account number. I am unable to transact from my airtel payments bank account from last 25 days. Instead of repeated mails and contact through costumer care still my account has not been activated.in response a computer generated mail is received. So please help me. I am in urgent need of money which have been blocked by airtel bank from last 25 days.

                          Initially a complaint no was issued to me case:1608217. Their after again a new number is issued to me on my email [protected]@gmail.com
                          Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                          Mar 28, 2018
                          Updated by raghvesh15
                          No action on the complaint has been taken by the concerned bank yet. My account has been blocked from 30 days without any reason . No information has been given to me why my account has been blocked. Bank has blocked my money i have in urgent need pl help
                          No action on the complaint has been taken by the concerned bank yet. My account has been blocked from 30 days without any reason . No information has been given to me why my account has been blocked. Bank has blocked my money i have in urgent need pl help
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                            K
                            Karthik Krotha
                            from Hyderabad, Telangana
                            Mar 23, 2018
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                            My name is krotha penchalaiah. Govt teacher. My account no is [protected]. My account was kept in hold since 2017, feb. It is salaried account. So i faced so many problems. Bank manager made so many transactions to my loan account with out my permission. They put much pressure to clear my loan. At finally i closed my loan with the help of private banks. Still it is in hold.
                            Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                              M
                              Mrinalini M S
                              from Bengaluru, Karnataka
                              Mar 22, 2018
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                              Address: Kolhapur, Maharashtra, 416012

                              My icici bank account was changed and altered without my consent. The icici bank employee of domlur (Bangalore) made changes to my account number without my approval.

                              Some changes could be made to my monies too. Do banks in india such as icici, hdfc have any proper system to make changes to bank accounts without customer consent.

                              Money paid for credit cards to third party goons does not reach the bank and we are held responsible for that. Even after showing reciept of payment bank refuses to give confirmation and continues making modifications in account (As given in example above.)

                              How safe is my money and account with icici or hdfc. Consumer bears the brunt of lack of strong vigilant systems and decent people data and maintenance systems.

                              Email: [protected]@gmail.com
                              Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                K
                                K gr
                                from Jaipur, Rajasthan
                                Mar 21, 2018
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                                Got a call from [protected] for atm verification. I know no bank calls for yearly atm verification. May the caller be traced? It seemed the caller was from bihar as per his accent. How he came to know that i have atm card of * bank. I asked him about the branch code of the bank he was referring to. He gave a number which was not correct. But one thing is sure these people are getting some of our data but don't know from where.
                                Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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                                  A
                                  alchemistshah
                                  from Bengaluru, Karnataka
                                  Mar 21, 2018
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                                  Address: 560003

                                  Introduce myself, I and my wife have very small SB A/c with your branch and following are the details of my SB A/c for your reference -
                                  Name : Sharad Shah - M - 65 Yrs - SB A/c No.: [protected]
                                  Name : Bharati S Shah - F - 62 yrs - SB A/c No.:[protected]
                                  The A/c are with your branch 25-26, 3rd Main Road, Margosa Road 10th Cross, Bangalore 560003 with IFSC No.: KKBK0008056.
                                  The SB A/c are pretty small as both o[censored]s are Sr.Citizen with no other activity. My Wife Bharati S Shah has a FD asset with the branch for Rs.15 lacs only which is a peanut ofcourse for the banking branch and I have no asset with the branch. We are too small and having understood our small status, we have never asked for any favour with the branch on any occasion including the Demonetisation period which you can check from the banks statement. We have zero, absolutely zero debt not only with your branch but with any bank or finance system.
                                  Yesterday, 12th March 2018 at around 11.45 am me and wife went to the branch to request for a locker facility. We were well recieved and had discussion with the Operting Officer in charge of locker. We were informed by the officer that they do have a spare small locker but there would be certain terms we need to fulfill and on requesting to know the terms, we were informed that Kotak Banks Life Insurance division have to fulfill their fund target and hence if we agree to invest in Kotak Bank Life Insurance in any of their preferred scheme, we might be given the locker facility with regular terms like annual charges, linking SB A/c towards a minimum balance cost etc.. On request to know more about the Life Insurance shceme, we were explained various schemes out of which we suggested to opt for Assured Return and requested to know more details on the same. The officer explained that we need to invest 50, 000 which would be a long term commitment and hence locked until maturity period and on maturity we would be credited with an amount as mentioned as Maturity Value in the certificate. On agreeing to invest 50K, we were requested to follow up with Desk Incharge and approaching him for documentation and various details, we were informed that the investment we are committing is not 50K but it is 50K to be invested every year for next 10 years with a lock in term.
                                  We were surprised that inspite of a request we made to the officer that please explain the small astrix alphabets which we are unable to read, we got misguided on the scheme but probably it was out illateracy and not the officers mistake. But the officer was not very clear in his explanation for sure. We then refused to invest in the scheme sighting our age and both o[censored]s being jobless with no income would never commit for a term investment more specifically as we were Sr.Citizen. We were
                                  informed that in that case the locker facility would not be provided to us. We apologised the officer and staff to have taken their time and left the branch.
                                  NOW I JUST NEED TO UNDERSTAND CERTAIN BANKING TERMS IF YOUR OFFICE WOULD BE ABLE TO HELP ME TO UNDERSTAND -
                                  1. DOES KOTAK LIFE OPERATES THROUGH KOTAK BANK BRANCH FACILITY WITH PHYSICAL STAFF AND DOCUMENTATION ALL BEING DONE BY THE BANKS BRANCH. DO THE RETAIL BANKING BRANCH IS PROVIDED COST BY THE KOTAK LIFE FOR PROVIDING THESE FACILITIES AND THE STAFF EMPLOYED AT THE RETAIL BANKING BRANCH ARE PAID BY KOTAK BANK ENTITY OR KOTAK LIFE ENTITY.
                                  2. IS IT NOT THAT A RETAIL BANKING BRANCH IS LOOSING ITS CUSTOMER RELATIONSHIP BY FORCIBLY OR INSISTING TO THEIR RETAIL CLIENT TO INVEST FOR SCHEMES OF KOTAK LIFE TO AVAIL FACILITIES WHICH ARE IN FACT PROVIDED BY RETAIL BANKING BRANCH AND NOT KOTAK LIFE.
                                  3. DOES THE OFFICER AT RETAIL BANKING BRANCH IS MADE TO UNDERSTAND THAT WOULD IT BE POSSIBLE TO SANCTION LOANS OF 5.0 LACS TO SR.CITIZEN ON A 10 YEAR TERM AND IF NOT, THEN WOULD HE EXPECT THE CLIENT WHO IS A SR.CITIZEN TO INVEST ON A LONG TERM PLAN.
                                  4. KEEPING A LOCKER EMPTY WITHOUT ALLOTING TO ANY ONE IS A CASH LOSS TO THE BRANCH WHICH I WOULD UNDERSTAND AS A COMMERCIAL LOSS FOR THE BRANCH.
                                  I hope to have your guidance and advise on my above requests which will help ilaterate people like us to understand the small * with unreadable terms. This will help us in avoiding the Retail Banking System before approaching RBI or Finance Secretary or Insurance Regulatory.
                                  With Warm regards - Sharad Shah, Bangalore, India
                                  [protected]@gmail.com : +[protected]
                                  Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                  Mar 21, 2018
                                  Updated by alchemistshah
                                  On complaining to ceo and customer grievances of Kotak bank, recieved an auto response on 13th March that they need 5 days to resolve.But I can understand that these complaints are hardly even read by them and as usual they have not responded to my complaint.
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                                    F
                                    FALIYEUR success
                                    from Vansada, Gujarat
                                    Mar 21, 2018
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                                    Address: Mehsana, Gujarat, 382715
                                    Website: rbifundo [email protected]

                                    I have got mail from rbi my email i'd selected for lottery it's truth or fals give me answer.

                                    Muze ek mail aya jisme likha h ki muze 4cror 75lac ki lottery lgi h or yeh mail rbi se aya h to kya shi m h ya galta.
                                    To sir plz help kariye meri me kya kroo.
                                    0lzz help m.
                                    Or muze koi rasta bataiye.. Kya yeh shi m lottery h ya [censored]e h.

                                    Ansari akram
                                    [protected]
                                    Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                    I am sbi bank current account holder and your banks service is not so good
                                    Because this bank deduct my unneccesry amt which is deducted in my account that is not others
                                    I requested to uh plz solve my complaint
                                    Contact no _

                                    [protected]
                                    Liladhar Chokhani
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                                      P
                                      Pooja Gill
                                      from Delhi, Delhi
                                      Mar 20, 2018
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                                      Address: 110040
                                      Website: na

                                      Hi team i have registered my self on payzaap on 01 march 2018 and request money from my husband as i eagerly need that money and want to transfer into my account but due to kyc i was not able to do that so i tried but couldn't as there is no any option showing for that in the app since then i am regularly contacting support staff but they always said please wait this week and u will get the option but i am not getting any option.

                                      Please help me out

                                      Thanx

                                      Pooja gill
                                      [protected]
                                      Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
                                      Ac name -a.vijayakumar - ac.no:[protected] - pudukkottai branch -ifsc code - corp 0001124 ... today i found my account lose rs.10000 without any reason in the statement. No proper response from the branch officers no proper reason for deduction. please retrive my hard earned money immediatly . my statement attached
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