Reserve Bank of India [RBI] Complaints & Reviews

Dear sir,
I mr sagar vitankar have account in bank of maharashtra in dombivli west branch. From my account fraud transactions have been done. As i have not the transactions of the money. I have given lodge the complaint in writing in bank and also done fir in police. As i see both bank official are busy in personal matters. And they are only interested in giving the shabby answers to the mail and in person. Also below is the brief summary of mail.
I request you to please look in matter and help me in getting my money back as soon as possible.

Regards
Sagar vitankar
[protected]

On tue, jan 23, 2018 at 1:02 pm, bom242 wrote:
Reminder 4….

From: [protected]@mahabank.co.in [mailto:[protected]@mahabank.co.in]
Sent: friday, january 12, 2018 12:08 pm
To: sahu. [protected]@idbi.co.in; kanupriya. [protected]@idbi.co.in; [protected]@idbi.co.in; [protected]@idbi.co.in; rajesh. [protected]@idbi.co.in; [protected]@idbi.co.in; [protected]@idbi.co.in
Cc: [protected]@mahabank.co.in; [protected]@mahabank.co.in; 'ritc thane'; [protected]@mahabank.co.in; 'bom242'; nfs. [protected]@mahabank.co.in
Subject: re: fraud transaction

Respected sir/madam,

Reminder 3….

We are working on a customer atm withdrawals dispute case and request you to please share the cctv footage of the below transaction as customer is claiming that these are an unauthorized withdrawals and not done/attempted by him/her.


Cardnumber

Transactiondate

Tran_amount

Terminalid

Ref_num

Transaction_time

Accountnumber

Dvi_typ

Terminal_location

Term_owner_name

Bank name

652155xxxxxx9761

2017.12.09

10000

Pr159101

[protected]

07.52.21

[protected]

Atm

Idbi delhi gand

+idbi mahila colony delhi dlin

Idbi bank

Should you require any information or any other assistance; please feel free to contact me.in case you are not the right recipient; please on an urgent basis redirect it to the concern person/desk/department for an immediate action as requested above.

Many thanks in advance……..

Thanks & regards

Deepak

Isgrecon

Bank of maharashtra

Digital channels’ reconciliation department,

Pune.

From: [protected]@mahabank.co.in [mailto:[protected]@mahabank.co.in]
Sent: friday, january 05, 2018 10:17 am
To: 'sahu. [protected]@idbi.co.in'; 'kanupriya. [protected]@idbi.co.in'; '[protected]@idbi.co.in'; '[protected]@idbi.co.in'; 'rajesh. [protected]@idbi.co.in'; '[protected]@idbi.co.in'; '[protected]@idbi.co.in'
Cc: '[protected]@mahabank.co.in'; '[protected]@mahabank.co.in'; 'ritc thane'; '[protected]@mahabank.co.in'; 'bom242'; 'nfs. [protected]@mahabank.co.in'
Subject: re: fraud transaction

Respected sir/madam,

Reminder 2….

We are working on a customer atm withdrawals dispute case and request you to please share the cctv footage of the below transaction as customer is claiming that these are an unauthorized withdrawals and not done/attempted by him/her.


Cardnumber

Transactiondate

Tran_amount

Terminalid

Ref_num

Transaction_time

Accountnumber

Dvi_typ

Terminal_location

Term_owner_name

Bank name

652155xxxxxx9761

2017.12.09

10000

Pr159101

[protected]

07.52.21

[protected]

Atm

Idbi delhi gand

+idbi mahila colony delhi dlin

Idbi bank

Should you require any information or any other assistance; please feel free to contact me.in case you are not the right recipient; please on an urgent basis redirect it to the concern person/desk/department for an immediate action as requested above.

Many thanks in advance……..

Thanks & regards

Deepak

Isgrecon

Bank of maharashtra

Card cell,

Mumbai

T:[protected]/22692289

From: isgrecon, bom, cardcell mumbai [mailto:[protected]@mahabank.co.in]
Sent: tuesday, december 19, 2017 10:36 am
To: 'sahu. [protected]@idbi.co.in'; 'kanupriya. [protected]@idbi.co.in'; '[protected]@idbi.co.in'; '[protected]@idbi.co.in'; 'rajesh. [protected]@idbi.co.in'; '[protected]@idbi.co.in'; '[protected]@idbi.co.in'
Cc: '[protected]@mahabank.co.in'; '[protected]@mahabank.co.in'; 'ritc thane'; '[protected]@mahabank.co.in'; 'bom242'; 'nfs. [protected]@mahabank.co.in'
Subject: re: fraud transaction

Respected sir/madam,

Reminder 1….

We are working on a customer atm withdrawals dispute case and request you to please share the cctv footage of the below transaction as customer is claiming that these are an unauthorized withdrawals and not done/attempted by him/her.


Cardnumber

Transactiondate

Tran_amount

Terminalid

Ref_num

Transaction_time

Accountnumber

Dvi_typ

Terminal_location

Term_owner_name

Bank name

652155xxxxxx9761

2017.12.09

10000

Pr159101

[protected]

07.52.21

[protected]

Atm

Idbi delhi gand

+idbi mahila colony delhi dlin

Idbi bank

Should you require any information or any other assistance; please feel free to contact me.in case you are not the right recipient; please on an urgent basis redirect it to the concern person/desk/department for an immediate action as requested above.

Many thanks in advance……..

Thanks & regards

Deepak

Isgrecon

Bank of maharashtra

Cardcell,

Mumbai

T:[protected]/22692289

From: isgrecon, bom, cardcell mumbai [mailto:[protected]@mahabank.co.in]
Sent: tuesday, december 12, 2017 3:27 pm
To: 'sahu. [protected]@idbi.co.in'; 'kanupriya. [protected]@idbi.co.in'; '[protected]@idbi.co.in'; '[protected]@idbi.co.in'; 'rajesh. [protected]@idbi.co.in'; '[protected]@idbi.co.in'; '[protected]@idbi.co.in'
Cc: '[protected]@mahabank.co.in'; '[protected]@mahabank.co.in'; 'ritc thane'; '[protected]@mahabank.co.in'; 'bom242'; 'nfs. [protected]@mahabank.co.in'
Subject: re: fraud transaction

Respected sir/madam,

We are working on a customer atm withdrawals dispute case and request you to please share the cctv footage of the below transaction as customer is claiming that these are an unauthorized withdrawals and not done/attempted by him/her.


Cardnumber

Transactiondate

Tran_amount

Terminalid

Ref_num

Transaction_time

Accountnumber

Dvi_typ

Terminal_location

Term_owner_name

Bank name

652155xxxxxx9761

2017.12.09

10000

Pr159101

[protected]

07.52.21

[protected]

Atm

Idbi delhi gand

+idbi mahila colony delhi dlin

Idbi bank

Should you require any information or any other assistance; please feel free to contact me.in case you are not the right recipient; please on an urgent basis redirect it to the concern person/desk/department for an immediate action as requested above.

Many thanks in advance……..

Thanks & regards

Deepak

Isgrecon

Bank of maharashtra

Cardcell,

Mumbai

T:[protected]/22692289

From: [protected]@mahabank.co.in [mailto:[protected]@mahabank.co.in]
Sent: tuesday, december 12, 2017 12:56 pm
To: bom242; [protected]@mahabank.co.in
Cc: [protected]@mahabank.co.in; [protected]@mahabank.co.in; 'ritc thane'
Subject: re: fraud transaction

From: "bom242"
To:
Cc:,, "'ritc thane'"
Date:[protected]:03 am
Subject: fraud transaction

Dear sir,

One of our customer mr. Sagar vitankar a/c no. [protected] is using atm card no. [protected].
He has complained to us that, on 09/12/2017 rs. 10, 000/- was debited to his account through atm.
He says that, it was not withdrawn by him.
He wants to know the location where it was debited from atm.

Thanks.

Dy. Manager,
Dombivali west


Disclaimer:

This e-mail may contain privileged/confidential information and is intended only for the individual (S) named. Please notify the sender, if you have received this e-mail by mistake and delete it from your system. Information in this message that do not relate to the official business of the company shall be understood as neither given nor endorsed by it. E-mail transmission cannot be guaranteed to be secure or error-free. The sender does not accept liability for any errors or omissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Disclaimer:

This e-mail may contain privileged/confidential information and is intended only for the individual (S) named. Please notify the sender, if you have received this e-mail by mistake and delete it from your system. Information in this message that do not relate to the official business of the company shall be understood as neither given nor endorsed by it. E-mail transmission cannot be guaranteed to be secure or error-free. The sender does not accept liability for any errors or omissions in the contents of this message which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.

Dear sir my self manish Kumar last week some person call me regarding for a personal lone I say him who call u and where he say I am calling city bank and we give us a personal lone so I say yes
So he says please provide all documents so I give him all documents on line after that he says me before lone u give a insurance for 15000 thousands for Birla sun Life he give me a account number for Birla sun Life I drow to 15000 thousands for Birla sun Life

He provided a lone amount 300000 lack personal lone

I give him 15000 thousands

After that he say me please maint a 20000 thousands in your account
So I maintain

After that he say me your lone has been approved so we have your link generated so drow to 20000 thousands in Birla sun Life account so I drow
Then after he say again please maintain your account for 30000 thousands
Again I maintain
After 2 and 3 days he says your lone approved so half an hour drow to your account
But he again he say some problem in your account so please drop to 30000 thousands in account in Birla sun Life
So again I paid so total amount 65000 thousands after that he switch off all mobile number so please help me

I complaint to customers court
I give him all information he say fast you say to city bank for written mile then we help you

Best regards

Manish Kumar

[protected]
[protected]
[protected]

Respected sir/madam,

I am DOTI SWAMI, Customer o[censored]nion bank Of India, Branch details Union Bank Of India, Nalgonda. A/c No-[protected], Ifsc Code- UBIN0537241. On[protected] morning i had used ATM Center for Cash withdraw purpose. I didn't get money at that time but i had lost Rs.2000(Two thousand rupees) in my account 09 Jan, 2018 at 7:44 (A.M). On[protected], I had got Rs.200(Two hundred) Only. I am complaining many times to Union Bank Of India customer care about remaining Rs.1800(Eighteen hundred rupees) but I didn't receive the money till now. So please take action & solve the problem as soon as possible.
Thanking you,

Note: I have attached ATM Slip..

(Using ATM ID-S5NC[protected], Kothakota,
Telangana-509381)
Yours faithfully

DOTI SWAMI
A/C NO- [protected]
IFSC CODE-UBIN0537241
CELL-[protected]
[protected]@gmail.com
Complaint No[protected]

Dear sir,
I am writing to submit a complaint o[censored]co bank which is an organisation underneath you. I did an online payment from the bank on 14 january 2017 and the money was debited from my account yet the payment never reached the merchant,, meanwhile uco bank was not able to provide any status of the fault thereafter the merchant received the payment of 9950 after 2 months and thus returned the amount via same mode yet it has been more than a period of six months no bank neither the merchants bank hdfc nor uco have helped and looked in the matter. It has led us harassed and no longer a fan of banking system in india.

Please look into the matter
Arantaxa sharma

Respected
Sir
Maine gurugram ek hospital me pnb atm se payment ki lekin payment failed ho gaya to mujhe case payment karna pada lekin 2 hours ke baad mere account se payment debit ho gaya hai. Hospital ka kahana hai . Payment humare account me nahi ayi hai. Mujhe kya karna chahiye please kya aap khuch help kar skte ho bank me complaint kar di hai wo 45 days ke baad batayenge kya karna h please help me.

I called a call from [protected] asking me my debit card details, saying my card has been blocked and to provide debit card details. When i told him that am going to complain to police, he started scolding me in bad language. I have gotten so many calls like this several times. So, i request rbi to take immediate appropriate actions regarding this.

Thanks and regards,

Abhimanyu panda

I have good business in chandrapur area, i am best trusted customer of idbi bank for last 4 years, i have all itr & all documents clear, also my banks transactions are very good, but idbi chandrapur bank manager is not allowing me for loan. And he is not giving complete information & not talking well. He is misbehaving with customer. Take fast & strict acction against him.

Idbi bank
Dist: ahmednagar
Maharashtra
Tal: rahata
Village: chandrapur village, idbi bank branch
Complaint against: branch manager

Complainer: mangesh m khaire ([protected])

Sir, my complaint rbi bank manager name: madam rose nana email send me your email i'd has been won lottery prize 4 crore 50 lakh rupees. First 15, 900 rs rbi bank account deposit koro next your bank account 4 crore 50 lakh rupees transfer hobe. Cheating and fake rbi manager madam rose nana ke arrest korun. Rbi bank address: electronic transfer dept, 6, sansad marg janpath, new delhi. H. O. New delhi - 110001. Email: [protected]@gmail.com. Please first free prize send me my request. Please sir help me.

Regarding the refund issue that was done by amazon on 10 january 2018 into my baroda rajasthan kshetrya greamen bank account. They gave me
Reference no for the refund was
Reference no.[[protected]
Into my brkgb account but i have no found my refund of rs.5998 till now i also contact with bob costomer care but they did not resolve my problem so please solve this problem as soon as possible...

I was having an airtel payments wallet with mobile number [protected]. After that i was port this [protected] number into reliance jio.
Now i am having a connection with mobile number [protected]. I raise a request to close my above number and activate another mobile number i. E. [protected].
I have also linked my above number [protected] with aadhar. And mail and contacted airtel payments bank several times. They are saying that your savings bank account is opened with us but you cannot made transactions. Not providing any solutions. Already submitted all the necessary documents.
Please take action against this kind of banking. Also no banking ombudsman they have appointed to listen this kind of complaints.

Respected sir,
In reference to above mentioned i am vivek singh rajput proprietor of m/s nav bakers r/o pitambra colony chaar sahar ka naka gwalior. I am open a new current account name of same firm with bank of india, iiitm gwalior branch and going to deposit money on dated:-23.01.2018. Deposit amount rs. 5400 (500x10 = 5000 notes & 2x200 = 400 coins) but teller & also bank manager refuse to deposit coins in my current account and asking if you deposit coins then you can closed your account but we are not accepting coins & do not deposit coins any single amount.in this regard i am requesting to you kindly look into the matter and give standing instruction to the all bank managers for deposit all types of coins.
Kindly take necessary action accordingly as soon as possible.
Regards
Nav bakers
Proprietor

The reply to my complaint made on 11/01/2018 in the matter is still awaited.in the said complaint, it is requested that the proceeds of deposited demonetized bcn amounting rs 20000/- vide reciept no 7035 to be credited in the already stated savings account with pnb jawaddi ludhiana. No progress in the matter as yet.
Please advise as how to contact for getting the response from the reserve bank of india in the matter.

Sir i got a mail from rbi.
The subject is coca-cola company is provide that soju sathyan got the prize money if 4 crore 75 lakh.
But it is a fake mail.
Somebody is call me & tell rs 18500/ deposit to his ac & then the prize money is give to my ac.
Pls do the needful.
I will give u the details of ac & number.
Sbi a/c name, payal sharma, a/c no.[protected], ifsc. Sbin0008265.
[protected]

प्रति
प्रबंधक
शिकायत बोर्ड टीम

विषय - न्याय दिलाने बाबत
संदर्भ - दिनाक १६-०२-२०१८ के ईमेल से जो जानकारी सत्यापन की बात की जा
रही है भारतीय रिज़र्व बैंक आफ इंडिया शाखा नई दिल्ली द्वारा
आपके से निवेदन है जो जीती हुई राशि में से समस्त टैक्स काटकर मेरे खाते
में राशि ट्रांसफर कराने की क्रपा करे मुझे न्याय दिलाने कष्ट करे . उक्त
खाते नंबर की जानकारी सही है
संग्लन - पैन कार्ड आई डी

Name- Indraraj Raghuwanshi
Account Number- [protected]
IFSC CODE- SBIN0010504
BANK NAME - SBI
BRANCH NAME - SBI UDAIPURA TEHSIL UDAIPURA ZEELA RAISEN M.P. PIN N. 464770

प्राथी
इन्द्रराज रघुवंशी
वार्ड क्रमांक ०२ तलापुरा उदयपुरा
तहसील उदयपुरा जिला रायसेन म.प्र.
पिन न. ४६४७७०
मोबाइल न. ९७१३७९२९६६

Regarding the refund issue that was done by Amazon on 18feb 2017 into my SBI account .they gave me
reference no for the refund was
Reference No.[protected]
Into my SBI account but I have no found my refund of rs.1299 till now I also contact with SBI costomer care but they did not resolve my problem so please solve this problem as soon as possible

Sir,
I m geeta sharma
From talegaon dabhade
Mo. No.[protected]
Mail-id gkangel. [protected]@gmail.com

My gitanjali textiles current account no.[protected] in bank of india talegaon dabhade branch...
Has been unauthorisedly debited, amount -20197/- on 20/12/2017
Without any intimation.
I m expecting a proper and quick reply from u sir...
Thank u

Hi good morning, i am narinder rekhi, have saving account in hdfc bank katra
My s\b number is [protected], i am facing problem from last 4 months, no one
Reply me back and make any solution, actually on 27th sep 2017 i withdrawal 20000 rs
From j & k bank atm i tried thrice 10000 each transaction, i got only 20000 rs from j&k
Bank atm (Canal road) then i tried pnb bank atm i got 10000 from there, but hdfc bank deduct 30000 instead of 20000 rs i put complaint
But still waiting for reply still they are telling me wait but i don’t know how long have to wait
Hdfc bank manager was telling me they request to j&k bank for footage evidence but they
Are not doing nothing, i got only 30000rs 20000 from j&k bank atm and 10000 from pnb atm i called
Many times to customer care but no one bothered, so pls i need my money back soon, i am really
Very much worried about my money, pls help me out,
Thanking you,
Narinder rekhi

Dear sir
मैंने SBI नंदनवन शाखा नागपुर ( महा ) से शिशु लोन योजना 50000/- के आवेदन किया था वह के ब्राँच मैनेजर MR sanjay mandal ने मुझे लोन देने से इंकार किया कहा की हम डिफाल्टर लोगो को लोन नहीं देते मैं कही से भी लोन नहीं लिया जबकि मेरा उसी बैंक में खता है मैंने कॉस्टमेर केयर में भी कंप्लेंट की था जिसका comp टिकिट no 36268564 है वह पर भी किसी ने कोई जवाब नहीं दिया इस सम्बन्ध में मेरी कोई शाहयता कीजिये साथ ही डिटेल की फोटो भेज रहा हु मेरा मोबाइल न . [protected]

This is a general appeal to all banks in india. If there’s a banking governing body like rbi, i raise this concern with rbi.

With digital india being promoted, government expects more and more cashless, online and such practices. Online banking has been in existence in india for last several years with internet becoming available to most of the citizens.

There are still are several banks (Like icici, citibank etc) that offer internet banking but have not mandated mobile based two-step verification to further secure the access to internet banking.

Now that big vulnerabilities in computer processors chips being disclosed and proven (Spectre and meltdown) it’s easier for malicious code to trick your browser and steal your sensitive information without you being aware. Computer industry will take its own time to overcome the issue hopefully but during which all computer systems are vulnerable and unfortunately this is a trigger to hackers to implement such bad practices in reality.

Even if your password is stolen, unless you authenticate yourself thru mobile based two-step verification, hackers won’t be easily able to transact on your account. At least in theory.

I appeal to all banks in india to tighten their login procedures and introduce a mandatory two-step verification thru mobile otp in addition to user name password. Some banks are doing it but not all. Rbi should set a mandate on such technical practices. Hence this post and appeal to rbi.

Thanks.

Rbl bank decided to make me liable for all fraud transaction which i informed rbl bank same time when it executed.

But i received only rs 1885.72 as you said (On wed, nov 8, 2017 at 9:03 am, headcardservice) but still waiting for rs. 49999/- as said below email.

Dear sir,

This is with reference to your email dated november 03, 2017.

We refer to your dispute regarding the following transactions debited to your card account:

Date merchant amount

28/10/2017 the mobilewallet p rs.49999.00

28/10/2017 the mobilewallet p rs.20000.00

28/10/2017 the mobilewallet p rs.20000.00

We confirm the receipt of police complaint copy sent by you.

We wish to inform that we had received partial amounts as refund from the merchant as mentioned below:

Date merchant amount

02/11/2017 aip*the mobilewallet p mumbai mah rs.1885.72

02/11/2017 aip*the mobilewallet p mumbai mah rs.49999.00

We will like to confirm that we have already initiated an investigation into the transaction that is being disputed by you.

We are awaiting a confirmation from the merchant’s end regarding the said transaction. We should receive a status update from their end by the 22/12/2017.

We assure you we will have all associated interest charges reversed once the transaction is confirmed as invalid.

We request you patience in the interim.

We further request you to continue to make the minimum amount due to avoid accrual of any further charges.

You may quote the reference number [protected], in case you need any further clarification on the above.

Assuring you of our best services.