Reserve Bank Of India [Rbi] — banking fraud by standards chartered
Preet Vihar, Delhi, India
This is in reference to the banking fraud against me from standard chartered where in a fake account on my name is being operated for 3 years on my name - aditya agarwal a
I am being mentally harassed and not able to continue my services in my company because of this banking fraud against me. Please take action against the bank with the following.
I came to know about tis fraud on my name from the income tax department and despite of 100’s of reminders to the bank they have not given any satisfactory response in last one month and is compromising on my identity for not following the rbi norms.
Using my identity this account is being operated in standard chartered as they did not do the required verification and used my id in the bank to create a proprietorship account on my name aditya agarwal for the firm m/s saraswati enterprises to which i have no connection.
In accordance to the notice laid by income tax commissioner, a fake proprietorship firm by the name of saraswati enterprise is registered on my name as :
Name of branch - standard charted
Preet vihar branch, delhi
Nature of account
Name of firm – as reported by the income tax department
M/s saraswati enterprises (No connection with me)
I am also attaching call recording and some of the emails of my 100’s reminders to them for reference.
A bank account has been operated by the fraudulent use of my name and documents and huge transactions in this account has been fraudulently committed.
The bank is not ready to provide any resolution to this as my identity is being compromised for the fraud they are doing by not following the rbi norms.
They are not ready to provide me the cctv footage which was a mandate to open this account and which would clearly prove my non association in this current account.
I have 2 credit cards in standard chartered and i am sure they must have used the same for this fraud
1. First complaint no raised in bank ( 1 month) - complaint number : [protected]
2. Rbi complaint number for reference – [protected]
People whom i assured me a resolution but never came back – christian / afreen / subhayu / janani from standard chartered
I came to know about the registered mobile number against this fraud account a/c – +91 - [protected] which does not belong to me.
Now how is this account getting operated without any communication to me for 3 years.
The bank has not provided me a single update in last one month apart from a date of outcome to misguide me before the financial year ends.
The bank is not providing me a justification on the following which would clear my non association :
· who introduced me to the bank?
· who was the bank guarantor for me?
· where was my address verification done as this was company’ account number – the company is fraud?
· where was my residing address verification done and who confirmed and approved it?
· how was the bank verification got approved without my physical presence?
· when was the account opening application first got submitted – time and date?
· what signature was being done to operate this account?
· where was the cheque book delivered as a part of welcome kit and who received it and how was it delivered without checking me and my id – send me the receiving?
· why i was never communicated on my address or phone number against this?
· what documents and complete kyc being used to open this and how was this fraud documents reached to you. Map it to my credit card kyc in your bank (Mentioned in the last)
· what were the contact details used for my verification?
· what was the address proof which was submitted for me and how was it verified and approved without my physical presence?
· show me the cctv recording of me walking into the bank to open this account as a part of the process i am supposed to visit the branch?
· why was no letter was ever sent to me on my permanent address for any sort of communication?
· pictures of cheque issued and matching signature (I have already hired an hand writing and forensic expert for this)
· how was the verification of fake company – saraswati enterprise got approved and where as this is a company account and company is fake?
· details of all illegal transactions and default by saraswati enterprise by violating banking processes
· list of people who deposited and withdrew money in this account?
· complete bank statement from start date till now?
· who verified and approved the above mentioned details for me – sent me the receiving at each and every step
This is a complete fraudulent use of my documents in as i have never opened / operated any account ([protected]) in standard charted bank apart from my 2 credit cards :
Please take strict action against the bank for not responding to me and carrying on such operations for all the customers.
[Mar 25, 2018] Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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