Reserve Bank Of India [RBI] — Wrong Entries by TransUnion & Indian Bank on CIbil REport

Am writing to you in extreme distress caused by non compliance of Indian Bank towards a wrong entry on my PAN Card by them for a loan.

I am sharing the background for your reference : I am a student in the USA pursuing my Masters and had applied for a Students loan from Prodigy Finance to incur my living and education expenses. I am currently in my Second Year of College and had re-applied the loan to incur the said expenses.

Only after Prodigy reviewing the application informed me that Indian Bank has added an unknown loan to my account which has not only impacted my CIBIL score but has also got Prodigy to stop the processing of my loan. I had raised this complaint with TransUnion on June 20th, 2021 and their message to me stated that they shall resolve this within 30 days. I have been constantly calling them to explain my situation while they keep saying Indian Bank is not responding to them.

Please understand that I am relying on the funds from Prodigy for my Living and education. I am rendered with absolutely no funds to even take care of my monthly groceries or bills set aside my education. I have run out of people who I can ask credit from.

I am enclosing the details for your reference as below:
1. TransUnion complaint Number - CDS[protected]
2. Indian Bank Loan Number which doesnt belong to me[protected]
3. My PAN Card Number - CTJPS8330M

I am really looking forward to your support in helping me resolve this. I am not sure how will I even manage my expenses on 1st August. Please help me resolve this.

Thanks
Apurva Sharma