Rose N Petals — Refund

Address:

New Delhi, Delhi

The order DIXSI61170 booked for 14.02.2015 did not get delivered to Datia Madhya Pradesh. When i tried calling their representatives in their phone numbers no one bothered to respond. Is this justified? When they cant deliver then why did they take orders? I want a full refund of Order price and remote location charges that they had billed against me. These people are nothing but cheats