Rose N Petals — Service quality rose petals

Address:New Delhi, Delhi, 110027
Website:www.rosenpetals.com

I am regular online customer and often order products online, so thought to order flower and cake for my sister's bday. However, i was amazed that even after ordering online, i neither received email or a sms for my order. I tired calling them but i was unable to contact the office. I was really pissed off and could not control my anger. But then after 1 hour i received a call which i missed. I received another call from that number again after 20 minutes and to my surprise the lady on the other side gave me a surprise that my order has been delievered. I was crazy for a moment and complaint about no communication from there end. But then she explained and i cross checked that i have added a wrong email id.
I am writing this just to tell ppl that sometimes its our mistake and we complaint a lot but i was happy that such vendors still exist. Keep it up
Was this information helpful?
No (0)
Yes (0)
Rose N Petals customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Rose N Petals
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    8
    Pending
    0
    Resolved
    1
    Rose N Petals Phone
    +91 90 1515 6030
    Rose N Petals Address
    Rajouri Garden (Main Market), New Delhi, Delhi, India - 110027
    View all Rose N Petals contact information