[Resolved]  Royal Sundaram General Insurance — ncd issue car insurance

Dear sir/madam,

My name is raziya sultana. My car reg number ap26be3334. My policy no is vpc[protected] and iam from nellore, andhrapradesh. My vehicle met with accident on[protected] and i gone through harsha toyota showroom at nellore. While inspection of your person (Surveyor) he informed that you can not claim this policy because of mistake in policy.

Mistakes are ncb is 20% but previously we claimed so ncb should be 0%. So he rejected the claim.

And we are completly unaware of ncb and policies and your marketing person has not informed me about ncb and conditions, he completly tortured me for policy and i have not filled any form about ncb with my own handwriting, completly they filled and issued the policy. This is the problem from your marketing person. He just issued the policy blindly.

Now it may cost around 20000, and these royal sundaram persons are not responding and not giving any suggestion so please kindly give us suggestion do needful. My contact i. While migrating from old policy to new policy they have not check with noclaims.