Royal Sundaram General Insurance — non credit of motor claim pv 00579891

I had insured my Hyundai Creta with your Motor insurance last year.It met with an accident in October 2019 and was repaired in Classic Hyundai workshop in Kottakkal.Kerala.for an amount of around Rs 47000/.In Jan 2020I received a message from you stating the transfer of the amount to my account with Dhanalaxmi Bank, Edappal.But till now no money is transferred. I had sent several emails to your Financial Section., but no positive reply so far.
I am totally disappointed with your attitude and do not know how to proceed.
Please look into the matter urgently.
Meanwhile I had renewed the policy for one more year .
Dr.Sathish
[protected]
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Royal Sundaram General Insurance customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2020
Royal Sundaram General Insurance Customer Care's response
Hi, this is concerning to hear, and we regret the inconvenience caused. We have noted your details and have forwarded it to our team. Be assured, they’ll look into the matter and assist you accordingly.
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    Royal Sundaram General Insurance Phone
    +91 44 7117 7117 [Corp Office]
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    Vishranthi Melaram Towers, No.2/319, Rajiv Gandhi Salai (OMR), Karapakkam, -, Chennai, Tamil Nadu, India - 600097
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