[Resolved]  Royal Sundaram General Insurance — reimbursement settlement issue

I have already fulfilled all the requirements as per their request and still no reply from their side. During hospitalization, they said this is pre existing disease but we have submitted doctors letter which has clearly mentioned about diagnosis also. It has been more than a month. I'm not able to contact their customer care also. Please, settle my claim as early as possible as their is no problem in issuing it.