[Resolved] Royal Sundaram — Not able to claim Royal Sundaram Insurance | |||
I took medical policy from royal sundaram . policy No: HCJ[protected]. i took on 16/07/2013. initially i take policy and after that they asked to add my family member also. for that they told i need not to give any medical records. i paid 37764 for the 2 years policy valid till 15/07/2015. policy will cover 5 lakhs to my mother chellammal and 3 lakhs to me(siva prakash), thangaraj, boopathiraj brothers. last week 12 october 2014, my mother got accident and admitted in KMCH hospital in coimbatore. when we try to claim the hospital bill, royal sundaram insurance company told i did not submit the medical records at the time of registration. so now they are telling i did not tell any thing. initially when they are asking me to take the policy they need not any medical records. now at the time of claim they are telling medical details are not there. it is pure cheating to the clients. and just for adding policy they are giving/guiding wrong infor to clients and at the time of claim they are telling all the rules. i want IRDA to take action against Royal Sundaram for these kind of Illegal/Unethical way of doing /cheating the business. i cheated by this company Royal Sundaram and they did not respond my queries related to my joining formalities questions. if they checked that time it self i can take another secure decision for my family. because of this policy i paid money for this and i was help less at that time and cheated my this company, please give solution to this problem and investigate the royal sundaram for their policy taker how many of them did not submit medial records and this people will tell don't have medical records and they cant claim. please take necessary action against royal sundarams cheating business. Thanks & Regards' Siva Prakash 91-[protected] [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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