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RSG InfoTech Complaints & Reviews

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Last updated Aug 20, 2015
Complaints 5
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RSG InfoTech Website

RSG InfoTech Head Office Address

2nd Floor, Maina Gul Building, Ceaser Road, Amboli, Andheri West
Mumbai
Mumbai City District
Maharashtra
India
400058

RSG InfoTech Phone Numbers

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+91 22 4220 3940
7
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RSG InfoTech reviews & complaints(5)

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I went to to centre in kalyani nagar and was disappointed with the poor service i was offered. I have some issues with the sliding of camera strip, and when i wanted them to solve my problem, they said that they cannot do anything unless the camera stops working despite that looks of my Phone are aching. There is absolutely no physical damage to my phone and i dont expect this from apple. If the cannot solve such problem than what m paying 55 grand for?
RSG InfoTech customer support has been notified about the posted complaint.
They are not Apple Authorised Reseller or Premium Reseller.
Apple Terminated them.
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    Hi Team, On 18th March'15, I had submited my Apple Iphone to the above service center, and on 19th March'15 they gave me a confirmation stating, device is perfect and working fine I got the same previous issue on 21st, 22nd and issue continued on 23rd in front of the customer relationship executive, they accepted the phone and then gave me the same answer, they dont have the courtesy to look into the issue I have also purchased a apple care protection from Apple India, even they have also on solved the problem Apple has failed to solve the issue and they are least bother about the consumers problem Thank You, Jainil Vadhan jainil.[protected]@gmail.com
    They are not Apple Authorised Reseller or Premium Reseller.

    Apple Terminated them.
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Rsg Infotech, (Amboli) — Not replacing my Mac's battery

      Let me first start off by saying .. Whenever y'all want to spend a lot on any item, please make sure to read every review of it from all possible websites ..

      I had bought a macbook's replacement battery from these cheaters. While buying, they just gave the battery to me which was sealed and packed, that's it. Now after 6 months, I have had charging issues with my mac. The battery was the problem. I took it to...
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      I have a 15 inch Macbook Pro. Sr no W88250AO1XR.I happened to drop some (liquid) tea on my Macbook pro. I tried to wipe it as dry as I could. Plus I flipped it to remove as much liquid as I could. I did not use it for next 12 hours. Although it worked fine for a couple of days it crashed after a few days.
      I decided to take it for repairs at the Apple authorized center RSG Infotech Pvt Ltd, Tardeo in Mumbai. My service report no is 5502 dated 3/4/12
      They charged me INR 2000 for diagnosing the laptop. They told me that they did a diagnosis test and cleaned and serviced and did the PRAM thing but the machine was not working and that I had to change the logic board for which they quoted me INR 38000.
      But since it was too expensive as I felt that to buy a new machine would be a better option.

      I an encolsing the Diagnois Details as menioned by the technician as best as I can as his handwriting is not so clear:
      TRIED PRAM AND SMC RESET. KEPT FOR FURTHeR DIAGNOSIS. CHECKED BY CLEANING AND REFITTING ALL THE CONNECTIONS ON THE BOARD. CHECKED ON MINIMUM HARDWARE. CHECKED AND FOUND THE ISSUE WITH L.B.( logic board - I presume ). QUOTED FOR THE SAME. COLLECTED THE MACHINE IN CONDITION AS IS....(NOT LEGIBLE)

      I am a photographer and my work was suffering for want of a laptop. I had to buy a new one immediately. I brought a new Macbook pro13 inches as I could not afford the 15inch one. Plus when I checked the price for replacing the logic board at the other apple store in Palladium Mall, it was almost INR 10000 less than what RSG infotech was quoting.

      After a month i went online and came across several people on forums who had spilled liquids on their laptops but after doing a through cleaning... it was working again. I'm not saying mine would work too but it was worth giving it a shot.
      I decided to give it a try and me along with a friend decided to open the laptop.
      To my surprise I found that the machine had not been opened at all. The black plastic behind the keyboard had not been taken off to clean the keyboard. There was dust on the logic board and fan and all other parts. I have taken both before and after pictures to prove it. I cleaned the parts myself. That inspite of the technician telling me that he had thoroughly checked and cleaned and serviced the laptop.
      They have charged me INR 2000 for diagnosing and and cleaning but no such thing was undertaken.
      I am hugely disappointed especially because I've been using mac laptops since 2003. This was my second machine. I am also hugely disappointed with the service center as it an authorized Apple center.
      I have enclosed pictures that i took BEFORE and AFTER CLEANING.You can clearly see that the machine was not cleaned and serviced at all as claimed by the technician at the RSG Infotech.
      Aug 13, 2020
      Complaint marked as Resolved 
      They are not Apple Authorised Reseller or Premium Reseller.

      Apple Terminated them.

      RSG Infotech is cheating Customers, Employees, Vendors, Financial institutes, everyone.

      Employees salaries on hold from 08 months & Provident Fund not deposited.

      Director Axxxx Achari is absconding from months.

      His phone is not reachable, Landline not working, not sitting in his office from months.

      No one knows about his present address. All Stores and offices closed down except Andheri, Amboli Head Office.
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        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Rsg Infotech Pvt Ltd (Apple Service Provider) — Very bad service

        Hi my name is Mahesh and i had very bad experience with this company called RSG INFOTECH PVT LTD.Their charge huge amount of money for their service. They also provide Pirated software and says they are No-1 Apple Service Provider in India. People who are working with them are just working for namesake they have no interest in their work. They just charge so much, only for their company's name. I think Apple should open their service...
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