RSRTC — Transaction failed but amount not credit

Address:	Jaipur, Rajasthan, 302016
Website:	rsrtc.rajasthan.gov.in

Dear sir,
We have book ticket from jaipur to delhi on 06.04.2016 via online site of rsrtc (Rajasthan roadways services site), while rasing ticket transcation not completed and failed trasaction but till date we have not received our refund amount & also many correspodance and telephone to department but not take any action.
Correspondace mail below metion for your reference.
Please prvoide our refund amount.
With regards
Rajesh kumar vijayvargiya
Mobile no. [protected]

Rajesh kumar vijayvargiya
Attachmentsapr 9

To rsrtc

Dear sir,

As desired, please find enclosed herewith transaction details & also enclosed herewith bank statement for your reference;

Date of transaction & (Approx. Time): 01.30 p. M.
Amount debited from account: icici bank
Rsrtc registered user name : rajeshkvv
Rsrtc registered mobile no : [protected]
Name of debit card/credit issuing bank : icici bank
Transaction no mentioned on ticket : [protected]
Or

For paytm
Order id: ords_403995
10-digit paytm txn id: [protected]
Order amt: 815/-
Order date: 06.04.2016
Email id : [protected]@gmail.com
Mobile no. [protected]
User id : [protected]@gmail.com

With regards

Rajesh kumar vijayvargiya
[protected]

On sat, apr 9, 2016 at 12:04 pm, rsrtc wrote:
Dear
Please provide the following details.
Date of transaction & (Approx. Time):
Amount debited from account:
Rsrtc registered user name:
Rsrtc registered mobile no:
Name of debit card/credit issuing bank:
Transaction no mentioned on ticket:
Or

For paytm
Order id:
10-digit paytm txn id:
Order amt:
Order date:
Email id
Mobile no.
User id

On fri, apr 8, 2016 at 4:08 am, rajesh kumar vijayvargiya wrote:

Dear sir,

We have raised ticket from jaipur to delhi in volo bus vide reference no.[protected] for rs. 815/- deducted my account but tikcet not confirm and also amount not credit in my account. Please issue my reufnd.

With regards
Rajesh kumar vijayvargiya
Mobil no. [protected] — With regards
Rajesh kumar vijayvargiya