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Updated: Apr 22, 2026
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S
sasha480
from Kanpur, Uttar Pradesh
Jun 10, 2022
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Address: RTO India

Hi Sir,
I am Sameer shaikh belonging from Kanpur, Uttar Pradesh. I have applied for learner license online. After uploading all the documents and making the payment I received an application number. I then passed the online test. But after few days I received the notification that my application is rejected and can't proceed further. I wanted to know the reason why my application is rejected since i uploaded all the correct documents and followed the guidelines properly. I request you to please resolve my query, it would be of great help.Application number[protected]
RTO India customer support has been notified about the posted complaint.
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    S
    sasha480
    from Kanpur, Uttar Pradesh
    Jun 10, 2022
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    Address: RTO india

    Hi Sir,
    I am Sameer shaikh belonging from Kanpur, Uttar Pradesh. I have applied for learner license online. After uploading all the documents and making the payment I received an application number. I then passed the online test. But after few days I received the notification that my application is rejected and can't proceed further. I wanted to know the reason why my application is rejected since i uploaded all the correct documents and followed the guidelines properly. I request you to please resolve my query, it would be of great help. Application number[protected]
    RTO India customer support has been notified about the posted complaint.
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      S
      Sundar1125
      from MUZAFFARPUR, Bihar
      Jun 9, 2022
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      I'm Sundaram Anand. My application no is [protected]. My driving licence no is BR[protected]. My DOB is 02/02/2002. My smart card has not printed yet.
      RTO India customer support has been notified about the posted complaint.
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        R
        Roshan3492
        from Patna, Bihar
        Jun 9, 2022
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        Address: RTO office, Patna
        Website: sarathi.parivahan.gov.in/sarathiservice

        I had applied for endorsement of LMV in my existing 2 wheeler licence in June, 2021 last year. All the process and procedures were done including DL test and LMV was added to my license. But the DL card has not been dispatched yet. I have tried many times with the authorities in RTO, Patna but everytime got the same answer that it is being processed.

        Please look into this matter as I've been waiting for the DL for past one year, even after following due process. In case any information is required regarding the DL please let me know.
        RTO India customer support has been notified about the posted complaint.
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          P
          Pulkit9816
          from Muzaffarnagar, Uttar Pradesh
          Jun 9, 2022
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          Dear Sir/Madam,
          I am Pulkit Garg, I have applied for 2 wheeler (Mcwg) and 4 wheeler (Lmv) driving license, my application no. is [protected] at Muzaffarnagar RTO, Muzaffarnagar
          To the date, it shows status pending for
          1) approval of dl
          2) printing of dl in form 7 &
          3) dispatch of the dl & PSV badge is pending.

          So kindly request you to speed up the process for my application [protected]

          Regards
          Pulkit Garg
          RTO India customer support has been notified about the posted complaint.
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            S
            sriram nujella
            Jun 9, 2022
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            I have purchased Hyundai Venue (TS-07-HW-8215) on 29th oct 2021 registration date but still i have not received my rc book, when i went first time to Kondapur rto they given post office tracking number which is ems traking then went to kothaguda post office so they said please contact rto as we returned your RC book then again went to rto they said please visit kothaguda post office and saying we dont have your rc book, you have to contact post office only or else apply for duplicate rc book and for duplicate rc book all the documents required which is fir copy, valid insurance, address proof etc but why should i apply for duplicate rc book for which i have not received my original rc book, request you to please look into this matter and do the needful asap.
            RTO India customer support has been notified about the posted complaint.
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              R
              raushan1721
              from Begusarai, Bihar
              Jun 8, 2022
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              It's been more than 3 months since my dl got approved but still i am waiting for physical driving license. please make the process fast.

              application no. [protected]
              RTO India customer support has been notified about the posted complaint.
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                R
                Rajesh K Tyagi
                Jun 8, 2022
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                I have applied for Driving license address update as we have move to Uttarakhand from Punjab. It was applied with all the documents and address proof needed on 17th May 22 its been more than 20 days status is same as verifying documents. Will it ever move, do we need to find some agent for this. Because its not updating . Application number is [protected]
                RTO India customer support has been notified about the posted complaint.
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                  S
                  s13112088g
                  from Rasulabad, Uttar Pradesh
                  Jun 8, 2022
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                  LL got rejected after passing the test

                  Website: sarathi.parivahan.gov.in/sarathiservice/applViewStages.do

                  Hi,
                  My name is Shivangee Gupta, and I am from Rasulabad Kanpur Dehat District. I applied for an online LL test and got an application ID and Password. After giving the test and qualifying for it (The result showed that I had passed the exam), I received the message that my application was rejected.
                  Please resolve this issue. I don't know what else I need to do. I am going for my higher studies in the USA in August, hoping...
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                  P
                  pp29
                  Jun 8, 2022
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                  Address: RTO Kanpur

                  I had given the driving test in RTO Kanpur. After giving the test I got a receipt with result of the test. Even after 15 days the status of the application is in "RECORD TEST RESULTS OF DRIVING TEST" stage and showing counter as "LLAPPROVAL". I've raised two tickets online using the "File Your grievance" button but there're no updates on it. I called the customer care number, the representative wasn't able to help and asked me to visit the RTO.

                  I had visited the RTO last Friday. The clerk collected the relevant docs but when I asked when it'll be resolved, he said he doesn't know.

                  What's the point of having online grievance system or customer care number if both of them are useless? Clerk and officers don't have answers. What are we supposed to do? Keep visiting RTO?
                  RTO India customer support has been notified about the posted complaint.
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                    H
                    Himanshu886rathore
                    from Firozabad, Uttar Pradesh
                    Jun 7, 2022
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                    There is no option to click on "upload signature" on sarathi parivahan

                    Address: Kishan Nagar Asfabad

                    ARTO Firozabad
                    applied for learning licence, application number [protected] DOB[protected]
                    When i go for "upload photo and signature"
                    Am not able to click "upload signature" option
                    Please help me how can i upload my signature...
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                    S
                    subroto1010
                    Jun 7, 2022
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                    Address: palta
                    Website: parivahan

                    I Subroto Kumar Mondal applied for DL vide application number[protected] for MCWG and LMV. The test date was scheduled on 15 Feb 2022, but due to local election the date postponed by system on later date. My LL was expiring on 13 Mar 2022 and I request to RO taking test on 10 Mar 2022 to conduct the test and he agreed upon. I appeared for both the test and declared pass by the person conducting the test. But following days I didn't received any SMS. I submit my grievance after month but it was closed on same day without any resolution. I reopen it after one month, till date no result or response received. please suggest any move for aforesaid.
                    RTO India customer support has been notified about the posted complaint.
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                      R
                      Rahulry53
                      from Nalasopara, Maharashtra
                      Jun 7, 2022
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                      Address: Virar
                      Website: sarathi.parivahan.gov.in/sarathiservice/applViewStages.do

                      Dear sir/madam,
                      I am mr. Rahul Rajesh Roy, i have applied for 2 wheeler (Mcwg) driving license, my application no. Is [protected] at Virar rto, Maharashtra
                      I have passed for mcwg driving test on dated 31st march 2022.
                      But till the date its shows status pending for
                      1) approval of dl
                      2) printing of dl in form 7 &
                      3) dl dispatch by post pending.

                      So kindly request you to speed-up the process for my application [protected]

                      Regards
                      Rahul Rajesh Roy
                      RTO India customer support has been notified about the posted complaint.
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                        R
                        ravi.upadhyay
                        Jun 7, 2022
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                        Address: B-210,Gomati Iris, RK Township, Bengaluru-560099

                        I have applied online for RC change and submitted all required documents in person at RTO electronic city paid all fee.Since it was after state transfer request from Hyderabad to bangalore electronic city rto.and waiting since 1 year but not yet received RC..Eventhough contacted through customer care Rto of karnatka through mail.
                        They are not responding any way.I tired writing email caling.
                        Reciept no/Application number:-KA51R[protected]/KA21101254.I have applied on 12-Oct-2021.But Till now I didn't received
                        my Scooter RC Card, Smart card. I have tried a lot to offical of electronic city but not getting any
                        reply.Please help me to get the details.
                        RTO India customer support has been notified about the posted complaint.
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                          A
                          Aishanyadeep Gogoi
                          Jun 7, 2022
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                          Address: Duliajan

                          I passed my driving license test on 2/6/22 but when i checked online they are showing that i failed it. When i try to contact rto office no one picks up calls.
                          Application no.[protected]
                          Rto dibrugarh, assam
                          RTO India customer support has been notified about the posted complaint.
                          Jun 07, 2022
                          Updated by Aishanyadeep Gogoi                           I even have a video of my test proving i have passed
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                            A
                            AJI KUMAR PILLAI
                            Jun 7, 2022
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                            Address: Hastsal Vikaspuri Delhi

                            Mr Anish p using his Ertiga Vxi CNG car exclusively for taxi tourism purpose in Delhi NCR and neighbouring states. This is registration law violation. He is charging exorbitant rates.
                            RTO India customer support has been notified about the posted complaint.
                            View replies
                            Ertiga Vxi CNG DL4CBB 0631
                            Reply
                            AJI KUMAR PILLAI's [Complaint's author] reply, Jun 7, 2022
                            Vxi cng DL4CBB 0631
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                              A
                              Aarush73
                              from Saharanpur, Uttar Pradesh
                              Jun 6, 2022
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                              Hello sir/mam,
                              I am Aarush Gandhi, I have applied for learning license of MCWG, LMV category using contactless service, my RTO office came under RTO, SAHARANPUR (UP11) Uttar Pradesh, I passed the test on 04/06/2022, Today on 06/06/2022, I got a messaged stating "Your Application is Rejected" without any reason mentioned. Please refund my amount or at least state the reason for rejection so that I can apply again with that in mind
                              Application no. is [protected]

                              There is no contact available where we can contact the authority, please do the needful.

                              Thanks,
                              Aarush Gandhi
                              RTO India customer support has been notified about the posted complaint.
                              Jun 19, 2022
                              Updated by Aarush73                               No information is shared from RTO's side on this. Please update soon
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                                S
                                sheshsn
                                from Balrampur, Uttar Pradesh
                                Jun 6, 2022
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                                Address: vill-saideeh, post-gainjahwa ,distt- balrampur, uttar pradesh, pin code- 271201

                                Name - SHESH NARAYAN SINGH
                                Date[protected]
                                Mobile no.- [protected]
                                Email id- [protected]@gmail.com
                                My DL with UP47 /0010826/2020 has been approved from RTO, Balrampur, Uttar Pradesh on[protected]. It's been 1year and still DL has not been printed and dispatched yet. It Says on the website "https://sarathi.parivahan.gov.in/sarathiservice/applViewStages.do" that PRINTING OF DL IN FORM 7 ( SMART CARD ).
                                Photos are attached for more details.
                                Kindly print and dispatch the DL as soon as possible on my correspondence address.
                                RTO India customer support has been notified about the posted complaint.
                                Jun 15, 2022
                                Updated by sheshsn                                 i have complaint on 6th June 2022 but still I have not received any update.
                                Jul 08, 2022
                                Updated by sheshsn                                 please support i am not getting any responses
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                                  M
                                  md. kaif
                                  Jun 6, 2022
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                                  As per the new guidelines, the user can download his Learning License from the portal, once he clears the test. It's been 3 days and it is still pending from their side.
                                  I have tried contacting them so many times but no one at the RTO office picks up the call, not even once.

                                  Please approve my pending learning license from your side.

                                  Thank You.
                                  RTO India customer support has been notified about the posted complaint.
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                                    M
                                    mrdubey
                                    Jun 6, 2022
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                                    Hi,

                                    During my 4 wheeler license application, I submitted my aadhar which has correct DOB. But I got my DL with wrong DOB [17/06/1972].

                                    When approached RTO to correct it then I got to know that it can not be corrected, I have to apply new one.

                                    As a consumer, why shall I suffer and pay money again to make new DL.
                                    Why it can not be corrected based on passport/Aadhar? Are they not valid documents?

                                    Pls help.

                                    Br,
                                    Mritunjay
                                    RTO India customer support has been notified about the posted complaint.
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