RTO India — refund of driving licence fee

Address: Mumbai City, Maharashtra, 400092

Website: parivahan.gov.in/sarathiservice12/sarathiHomePublic.do

I have applied for 2 wheeler without gear driving licence mcwog. When i went for driving test. They informed activa comes under mcwg (With gear) so they refused to take my test and told you can ask for the refund. But as i knew that rto being a government body won't return my money. And the people over there were not even ready to listen and help me out and said you won't get your money. You should never pay online at government sites and that is the reason agent are there who takes the commission and operate their business. I want my amount to be refunded.
My application number: [protected].
Payment receipt no. : mhg/1225842
And bank ref no.: [protected].